Square helps anyone take care of their business. Square’s free Register app is a complete point of sale with tools for running every part of your business, from tracking sales and inventory to sending digital receipts. Founded in 2009 and headquartered in San Francisco, Square’s Register app is available globally in 130 languages, while credit card payment processing through Square’s iconic reader is currently only available in the United States, Australia, Canada and Japan. More information is available at square.com/au.

The Compliance Operations Support role will perform the day-to-day operational tasks associated with regulatory, payment network, and partnership requirements. The team actively engages in monitoring for anti-money laundering activity along with enforcing the Merchant Seller Agreement. Other areas of responsibility include sanction listing reviews, fraud reporting, liaison with law enforcement agencies and interactions with government regulators, corporate partners, and the credit card payment networks.

You will:

• Monitor and act upon compliance-related alerts

• Verify merchant information and conduct due diligence reviews as part of Square's Know Your Customer (KYC) policy

• Interact with Square customers to ensure full compliance with all applicable laws and policies

• Work cross-functionally with Support, Risk, and other operations teams within Square

• Communicate with customers via CRM, email, and telephone

Work Environment & Benefits:

• Accountability and flexibility across a small and fast paced team

• Subsidised gym membership

• Daily meal allowance

• Progressive startup office environment

• Transportation (Myki) subsidy

• Competitive salary with significant career growth opportunities

You have:

• A strong operations mindset involving time-sensitive directives and ability to self-manage workflow across competing priorities

• An ability to work in a fast-paced and dynamic environment with a drive to deliver outstanding results

• Excellent verbal and written communication skills—previous CRM experience in a customer-facing role a plus

• Previous experience in compliance or legal work with a financial institution or payment-focused company preferred

• Passion for Square, and a strong interest in technology/knowledge of the industry

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.