About Sprinkles

In April 2005, Sprinkles Cupcakes opened “the world’s first cupcake bakery” in Beverly Hills, as reported by the Food Network, and is credited by the Los Angeles Times as “the progenitor of the haute cupcake craze.”  Founded by Candace Nelson, judge on Food Network’s hit show “Cupcake Wars,” and husband Charles, Sprinkles has inspired long lines of devoted Hollywood stars and serious epicureans alike.  Since then we’ve never stopped finding new ways of surprising and delighting our customers - we love making people happy.

Baked fresh in small batches throughout the day, Sprinkles Cupcakes are handcrafted from the finest ingredients and contain no preservatives, trans fats or artificial flavors.  With seasonal specialties like Maple bacon and Salty Caramel, our cupcake lineup features over 50 flavors.  For those with dietary restrictions, Sprinkles puts a vegan, gluten free and sugar free twist on its most popular flavor – red velvet.

Passionate innovators, in 2012, Sprinkles debuted the world’s first Cupcake ATM and continued its foray into classic American desserts with the launch of Sprinkles Ice Cream and Sprinkles Cookies.  This super premium, creamery where every treat is handcrafted to order incorporates Sprinkles best loved cupcakes into menu items like red velvet waffle cones, cupcake sundaes and cupcakes shakes.  Handmade cupcakes and ice cream all in one place – it’s a dream come true.

Sprinkles has 15 locations nationwide, a traveling Sprinklesmobile - the world’s first cupcake truck, and sells its cupcake mixes at over 250 Williams-Sonoma stores throughout the US and Canada.  Sprinkles handmade ice cream and cookies are available for delivery throughout US from sprinkles.com.

As Sprinkles grows, Candace and Charles are committed to maintaining their commitment to quality and personal service that is at the heart of Sprinkles.  Active participants in the communities we operate in, Sprinkles donates regularly to charitable causes in its local communities and abroad, having contributed over $5 million in cash and cupcakes since inception.

The frosting on the cupcake…

Sprinkles is a great place to build your career, many of our leaders started out as cupcake associates in our stores.  We are committed to developing leaders while being a great place to work where teamwork and diversity are valued and everyone can be their best. 

We are an equal opportunity employer looking for self starters who want to grow with us.  We offer a benefits package that includes a competitive salary and bonus, paid vacation, medical coverage, an employer-matched 401(k) plan and more.

This job description is intended to describe the general nature of the work employees can expect. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job.

A place for everything and everything in its place is your mantra.  Your desk is organized and so is the warehouse.  People always tell you that you have amazing attention to detail.  While keeping open lines of communication with all Sprinkles stores across the country, you will assist with purchasing the products needed for Sprinkles operations. You live for treasure hunts, and finally finding that vendor with the lowest price but highest quality is the frosting on the cupcake. You are extremely detail oriented and efficient, and take pride in being responsible for the behind the scenes work that makes Sprinkles special.

Your Responsibilities:

• Ensure Sprinkles standards for highest possible quality in all purchased goods and services are consistently achieved. Quality, quality, quality!
• Manage product ordering and deliveries from vendors to the warehouse. We can’t make it if we don’t have it.
• Accurately maintain, analyze, and audit distributor order guides.
• Source new products as requested while understanding the true value and time of your treasure hunt. Prioritizing is key.
• Produce daily, weekly, and monthly reports and distribute accordingly.
• Participate in vendor and distributor business reviews.
• Communicate and monitor compliance of master contract list with all distributors.  Know who to call, when to call, and what to call for.
• Create new store opening item list process.  Collaborate with departments on the maintenance and ordering of all opening goods.
• Help develop best practices and maintain process documentation so no dot is left behind when you’re on vacation.
• Participate in regular warehouse inventories. Every dot matters.
• Create new items in WASP system.
• Assist with the coordination of international purchase orders, shipping of goods, and invoicing of said goods. 
• Special projects as assigned.

You are:

• Detail and process oriented.  From modern dots to printing and everything in between, you ensure the t’s are crossed and the i’s are dotted.
• Committed to continuous improvement.  This is how we do it today – you can create and follow process - but you are always looking for ways to increase efficiencies and save money.
• An exceptional communicator, written and verbal.  You keep people in the loop and share information.
• Able to work independently and in teams, and at all levels of the organization (internally and externally).
• A person who does what they say they will do when they say they will do it.
• Committed to exceptional customer service.  Willing to go above and beyond and do whatever it takes to make the customer happy.
• Results driven with an outstanding work ethic and sense of urgency to resolve issues quickly and effectively.
• Able to stoop, bend or kneel, lift up to 50 lbs. and performance other diverse physical tasks as need.
• Insert all the other good stuff YOU would want in a co-worker.

You have: 

• Two to three years related experience.
• A degree in a related field that shows your desire to learn that every dot counts.

• A passion and love of the Sprinkles product, brand, and experience.
• Ability to balance creativity, innovation and bottom line business needs.
• Ability to deal with ambiguity and manage multiple priorities simultaneously.
• Ability to maintain high level of confidentiality.