Warehouse Manager
- Full-time
Company Description
About Sprinkles
In April 2005, Sprinkles Cupcakes opened “the world’s first cupcake bakery” in Beverly Hills, as reported by the Food Network, and is credited by the Los Angeles Times as “the progenitor of the haute cupcake craze.” Founded by Candace Nelson, judge on Food Network’s hit show “Cupcake Wars,” and husband Charles, Sprinkles has inspired long lines of devoted Hollywood stars and serious epicureans alike. Since then we’ve never stopped finding new ways of surprising and delighting our customers - we love making people happy.
Baked fresh in small batches throughout the day, Sprinkles Cupcakes are handcrafted from the finest ingredients and contain no preservatives, trans fats or artificial flavors. With seasonal specialties like Maple bacon and Salty Caramel, our cupcake lineup features over 50 flavors. For those with dietary restrictions, Sprinkles puts a vegan, gluten free and sugar free twist on its most popular flavor – red velvet.
Passionate innovators, in 2012, Sprinkles debuted the world’s first Cupcake ATM and continued its foray into classic American desserts with the launch of Sprinkles Ice Cream and Sprinkles Cookies. This super premium, creamery where every treat is handcrafted to order incorporates Sprinkles best loved cupcakes into menu items like red velvet waffle cones, cupcake sundaes and cupcakes shakes. Handmade cupcakes and ice cream all in one place – it’s a dream come true.
Sprinkles has 15 locations nationwide, a traveling Sprinklesmobile - the world’s first cupcake truck, and sells its cupcake mixes at over 250 Williams-Sonoma stores throughout the US and Canada. Sprinkles handmade ice cream and cookies are available for delivery throughout US from sprinkles.com.
As Sprinkles grows, Candace and Charles are committed to maintaining their commitment to quality and personal service that is at the heart of Sprinkles. Active participants in the communities we operate in, Sprinkles donates regularly to charitable causes in its local communities and abroad, having contributed over $5 million in cash and cupcakes since inception.
The frosting on the cupcake…
Sprinkles is a great place to build your career, many of our leaders started out as cupcake associates in our stores. We are committed to developing leaders while being a great place to work where teamwork and diversity are valued and everyone can be their best.
We are an equal opportunity employer looking for self starters who want to grow with us. We offer a benefits package that includes a competitive salary and bonus, paid vacation, medical coverage, an employer-matched 401(k) plan and more.
This job description is intended to describe the general nature of the work employees can expect. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job.
Job Description
Do you love making order out of complex systems and organizing processes and goods? If you thrive in the hustle and bustle of a warehouse setting and enjoy coaching and developing a team, you have found your sweet spot at the Sprinkles Warehouse. You are someone who loves taking ownership of this behind-the-scenes work, managing the inventory and processes to ensure all stores receive their product needs by set deadlines. From ice cream spoons to paper goods to apparel, you will ultimately be responsible for every Sprinkles dot that is needed for every cupcake worldwide. You will lead a team of Warehouse Associates and Drivers to help pick orders, count inventory, and make deliveries to local stores. Without the Warehouse, there would be no Sprinkles.
Oversee all aspects of the warehouse business, operations, and facilities ensuring Sprinkles standards of quality and service are maintained.
Maintain receiving, warehouse, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Comply with federal, state, and local warehouse, material handling, and shipping requirements by studying existing and new legislation; enforce adherence to requirements and advise management on needed actions.
Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols.
Control inventory levels by conducting physical counts; reconciling with data storage system. Every dot matters.
Maintain physical condition of warehouse by planning and implementing new design layouts, inspecting equipment, and
issuing work orders for repair and requisitions for replacement.
Complete warehouse operational requirements by scheduling and assigning associates; manage to results.
Lead and develop warehouse associates and drivers success by recruiting the best, and actively coaching them and building
a high performing team.
Manage labor of warehouse associates and drivers by approving schedules and timecards while controlling overtime, and
processing time off requests.
Maintain and manage a fleet of vehicles, including keeping service records as well as state and federal transportation
requirements. Evaluate and recommend best practices for fleet management.
Complete other assignments and projects as needed.
Qualifications
You are:
- Committed to exceptional customer service. Willing to go above and beyond to do whatever it takes to make the customer happy.
- Detail oriented and committed to continuous improvement.
- An energetic, optimistic, forward thinking and creative individual. A flexible self starter with a proven ability to work well with others.
- An exceptional communicator. You keep people in the loop and share information through multiple communication channels.
- A person who does what they say they will do when they say they will do it.
- Results driven with an outstanding work ethic and sense of urgency to resolve issues quickly and effectively.
- An inspiring leader with ability to interact with leadership and stores. - but with perpetually rolled up sleeves. Willing to be
- scrappy & resourceful. A hands-on doer who leads by example.
- Insert all the other good stuff YOU would want in a co-worker.
You have:
5 – 7 years progressive management experience in a warehouse / distribution center setting.
A bachelor’s degree in a related field (preferred).
A passion and love of the Sprinkles product, brand, and experience.
Ability to prioritize and manage multiple priorities.
Strong problem-solving skills.
Ability to handle stressful environment as many of the problems need immediate resolution.
Strong communication (verbal and written) skills, English and Spanish preferred.
Forklift certification and experience (preferred).
Clean driving record.
Ability to stand, sit, bend, and to lift up to 50 lbs.
Additional Information
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