At Spear, our mission is to help dentists and their teams pursue and achieve “Great Dentistry.” Spear drives dental practice growth by advancing our clients clinical skills, improving their practice management capabilities and enhancing the patient experience by leveraging both our deep dental expertise and our technology forward solutions. We offer holistic solutions that include a full learning management system, a practice consulting service supported by a robust analytics platform and industry experts, and patient engagement tools that complement the normal workflows within a dental practice. In addition, we deliver live, collaborative education led by the brightest clinical and business minds in dentistry through virtual seminars and events, as well as through hands on learning opportunities at our state-of-the-art campus in scenic North Scottsdale. 

The Product Manager will be a customer-centric, data-driven product owner with experience managing enterprise scale products for our clients. This individual will lead the enterprise product lifecycle with data-driven and customer-derived insights to deliver solutions that surprise and delight out clients as well as their doctors and teams!

• Use data to generate actionable product & member experience insights and set quantified goals
• Develop deep empathy for our community, leveraging member feedback to make better data-informed decisions
• Spend time with our clients/members and understand how they engage with our products
• Guide teams to deliver experiences that address pain points, surprise, delight and are easy to use
• Launch products that deliver real, measurable value to our community and the business
• Help the business frame problems to identify new product opportunities and areas for growth
• Track and improve our product metrics across acquisition, engagement, conversion and revenue
• Operate with a mobile-first mindset
• Collaborate with other departments to work towards a clear roadmap of prioritized features and initiatives that deliver against the product vision
• Proactively solicit diverse perspectives to ensure stakeholders feel engaged and heard before making decisions
• Know when to engage expertise from outside the team/company to get the best outcomes
• Communicate clearly about product decisions and performance
• Engage the right audiences at the right time to encourage action and boost satisfaction
• Scope initiatives as minimal awesome products that can be shipped at a fast pace
• Deliver products with a bias towards learning quickly, testing key assumptions, constant iteration
• Practice hypothesis-driven design, testing, development and delivery
• Gather requirements, define functionality and set clear goals that drive product iteration and adoption

Required:

• 3+ years of Product Management Experience in a SaaS organization of similar size and scope to Spear
• Experience in an Agile/Scrum Environment

Preferred:

• Business Intelligence or Analytics background
• Thrive in high growth or start up environment

What Spear Offers

As the leader in our industry, we rely on the creativity and expertise of our people to deliver the best for our clients. In return, we invest in our employees by offering a diverse suite of benefits. We believe in offering choice and flexibility to keep our employees and their families healthy and happy today forward.

• Great Work/Life Balance - Unlimited time off program along with paid time off for volunteering. We also have shorter meetings times and Core Hours to help support a healthy work life balance for employees in all time zones!
• Comprehensive Health & Wellness Benefits - Medical (including your pets!), Dental, & Vision benefits and a 401k with a generous match. We also offer Maternity & Paternity Leave. Additional benefits include Mental Health Day, and the Maven Maternity & Health Joy apps.
• Company Sponsored Events - Think costume contests, annual Wellness Day, May the 4th be with you, Friday afternoon "Get Giphy With It", team builders, and 5k’s!
• Career Development Pathways - Career development through continuous coaching, training, and on the job learning along with a quarterly review process.
• Remote and Hybrid Work Options - You can work remote, onsite, or anywhere in between! We know great talent lives all over! If you don't live in Arizona and are interested in working at Spear, we will consider each state on a case-by-case basis due to the implications of doing business in each state.
• STRIVE Program - Our peer recognition program that helps us celebrate one another's efforts and accomplishments. We like to recognize and reward the most amazing coworkers around!
• DE&I - We care about each other and have our Spear Collective groups to support this to ensure everyone feels a strong sense of belonging.
• Transparent Communication - We believe in a collaborative and trustworthy workplace with bi-weekly Company Wide All Hands Meetings and weekly 1:1's. We also send out weekly Office Vibe surveys to all employees for insights and feedback - we listen so we can make positive changes!

Spear Education deeply values diversity and what it brings to our communities and our organization. 

Everyone is welcomed here, regardless of how you look, your physical abilities, where you come from, when you were born, what you believe in, how you identify, who you love, how you think, and whether or not you have served.

We seek to create a culture where each person feels heard, supported and engaged in a positive, empathetic way. 

We are allies in, and advocates for, our shared humanity.

All your information will be kept confidential according to EEO guidelines.