Southwest Forest Products, Inc. was founded in 1984 and today is a fully-integrated industrial lumber manufacturer producing timbers, cut stock and new pallets utilizing fiber from its forest-thinning activities through contracts with the US Forest Service. The company also operates a used pallet repair program and offers bulk and bagged mulch.

The Dispatcher Specialist position is accountable for assigning all freight within their region and supporting the drivers and carriers in meeting customer service commitments. Responsibilities include utilizing the best cost option available to maximize profitability while ensuring customer requirements are met, building a strong working relationship with their primary core carriers, drivers, and internal associates. Dispatcher continually seek ways to improve the day to day processes, increase efficiencies, reduce waste and value the assets while working directly with drivers/owner operators to execute the daily work assignments. 

DUTIES AND RESPONSIBILITIES: 

• Assign freight while effectively balancing capacity, utilizing Southwest Forest Products capacity when the situation warrants. 

• Maximize Southwest Forest Products trailer asset utilization. 

• Maximize utilization of Southwest Forest Products capacity. 

• Assign freight with sufficient resources to meet and exceed the customer requirements. 

• Ensure accurate and timely status information is updated in appropriate tracking systems. 

• Develop and maintain internal and external relationships through appropriate networking and strong communications. 

• Establish and maintain positive and professional working relationships with drivers. 

• Effectively execute and maintain all systems/processes used in the performance of duties. 

• Provide a strong, effective relationship with the equipment management team. Effectively manage the utilization and correct location issues of the region. 

• Maintain focus in daily activities to achieve safe and legal transit with 100% customer service. 

• Interface with various departments; i.e, payroll, maintenance, operations, safety, and outside vendors. 

• College degree or 3 to 5 years Dispatching experience. 
• Previously held a position where sound judgment, initiative and tactful communication skills, while dealing with precise information, were required and successfully demonstrated. 
• Must be a team player, able to provide assistance to other team members. 
• Possess effective interpersonal communication skills. 
• Effective decision making and problem solving skills. 
• Must be flexible and adapt easily to changing priorities. 
• Must be able to prioritize workload. 

All your information will be kept confidential according to EEO guidelines.