Courier Co-Ordinator

  • Full-time

Company Description

Source BioScience Limited is an international provider of integrated state of the art Laboratory Services and Products. 

Job Description

  • Using internal systems for recording deliveries and distributing them to the relevant departments and persons.
  • Contacting external couriers if there are any issues with shipments inbound and outbound to identify why there are issues and what can be done to resolve
  • Empty outside drop boxes daily, i.e. start of a shift, mid shift and end of your shift.
  • Book courier collections for overnight and same day collections
  • Managing emails to Hospital for collections, deliveries, eta’s and any other information
  • Handover courier collections ensuring correct courier and correct collection times
  • Processing bulk shipping parcels to go out to Hospitals and Consultants, this includes UN3373 Category B Samples UK and abroad (Abroad creating commercial Invoices)
  • Processing shipping parcels and packages for internal departments to send out.
  • Organise local Taxi runs to Consultants for transferring Glass Slides inbound and outbound
  • Liaise with Customer care with reference to their requirements or enquiries.
  • Updating couriers’ databases with name, addresses, phone numbers etc, including Pathology box labels
  • Ensuring all collections arrive outbound and Inbound where tracking information is available to do so.
  • Covering Stores inventory in the absence of stores person
  • Running daily courier manifests to ensure up to date
  • Answering phone calls internal and external
  • Monitoring and giving access to entrance barrier, courier and front door visitors.
  • Visitors signed in and if needed access pass and sign visitors’ book to ensure visitor passes are returned, also informing the relevant department or persons that their visitor has arrived.
  • Maintaining Microsoft Excel spreadsheets Daily and Monthly in line with courier outbound/inbound
  • Making up consumable items to send to hospitals or consultants.
  • Ordering courier stationary ensuring enough supplies available
  • Keeping work area clean, neat and tidy, emptying bins
  • Securing area when leaving for the day, ensuring doors, windows are locked, and fire doors are closed
  • Liaising with other sites for all needs
  • On call for Freezer & Fridges in Stores and out of hours courier enquires
  • Any other reasonable request from Management

Additional Information

Salary from £24,000

Other benefits included

  • Pension
  • Income Protection
  • Death in Service
  • Employee Assistance Programme  
  • Medicash health cash plan
  • Shopping & leisure discount portal
  • Virtual GP Service
  • mProve Yourself health and wellbeing resources
  • SkinVision App
  • Able Futures Mental Health support
  • 33 days holiday (inclusive of bank holidays)
  • An extra day off on your birthday
  • Cycle to work scheme
  • Discounted private healthcare