Sopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 countries, is recognized for its consulting, digital services and software development. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organizations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients to build a positive future for all. In 2023, the Group generated revenues of €5.8 billion.

The world is how we shape it. 

Required Skills:

• Minimum Experience 2-4 Years and good Skilled experience on IBM configuration of Webservers (WebSphere and HTTP, Apache and other web servers Administration of Webservers WebSphere Participate in Level -1 troubleshooting like start and stop of WebSphere application server, logs analysis and front-end support, L-1 troubleshooting task, delivery, support, and maintenance.
• Develop middleware solution leveraging WebSphere MQ and support applications with different integration touch points.
• Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation.
• Keep direct reports motivated and engaged by closely working towards their career growth and providing equal opportunities to all.
• Collaborate with customer and onsite/offshore team to do thorough impact analysis and to provide solutions accordingly.
• Identify, diagnose, and resolve issues within defined SLAs.
• Familiarity with database technologies, particularly with Db2, Oracle, MySQL, PostgreSQL.
• Proven experience working as a Middleware Engineer or a similar role.
• Provide appropriate inputs to the Problem management process, RCA preparation.
• Provide support, participate in the CAB, and change control process.
• Management and problem resolution for all critical incidents and communicating with application owners.
• Notify, escalate, and communicate to senior management on status of critical service requests, major incidents, and changes as necessary.
• Experience in OS platforms (Linux, Windows, WebSphere, VTOM, Tomcat, mRemoteNG.) and have expertise on Linux Server and Application Management
• Strong oral and written communication skills to effectively engage, persuade, influence and articulate technical issues and solutions to various stakeholders.
• Must be organized, detail-oriented, and possess the ability to multi-task in a dynamic, fast-changing entrepreneurial environment.
• Strong customer service orientation and the ability to build relationships across all departments.

Desired Skills:

• Willingness to work in 24x7 x 365 environments.
• Bachelor’s degrees in engineering with relevant certifications on RHCE & Microsoft AZURE Cloud environments equivalent experience.
• Strong working knowledge on ITSM tools like ServiceNow, SMAX, JIRA etc.
• Ability to think clearly, identify risks, and resolve problems and Changes.
• Knowledge on ITIL and Certification preferred.
• Relevant certifications (e.g., IBM Certified System Administrator - WebSphere Application Server) are a strong plus.

Total Experience Expected: 02-04 years

BE/B.Tech

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.