Dynatrace Senior Product Analyst

  • Full-time

Company Description

About Sopra Steria
Sopra Steria, major Tech player in Europe recognised for its consulting, digital services and software development, helps its clients drive their digital transformation and obtain tangible and sustainable benefits. It provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. With 50,000 employees in nearly 30 countries, the Group generated revenue of €5.1 billion in 2022.
The world is how we shape it.

Job Description

Role and Responsibility:

  • Dynatrace Consultant is expected to enable the observability of the applications identified.
  • Ability to handle complex environment consisting of Hybrid Cloud for implementation both SaaS and OnPremise.
  • Configure application monitoring, anomaly detection profiles creation, alert profile creation, synthetic monitoring, log monitoring, etc.
  • Framing of observability based on objective and connect with Customer Business teams, IT and CISO.
  • Dynatrace Consultant would act as the in charge of technical solution.
  • Demonstrate understanding of transaction processing, multi-tier application development, web infrastructure (web services, trend analysis, etc.) monitoring (including scripting synthetic transactions), defining meaningful metrics, identifying critical points in application workflow and leading appropriate corrective action.
  • Act as Consultant in terms of building monitoring recommendations for Application services and availability.
  • Understanding security issues (flow opening / CISO validation)
  • Understanding customer processes (Change Process)
  • Support in identification of Root Cause Analysis.
  • Ready to work in a 24*7 environment.

Skills:

  • Experience in Observability and Application Performance Management.
  • Extensive experience in Dynatrace implementation, configuration, and optimisation.
  • Understanding of Best Practices for Monitoring setup and implementation.
  • Understanding of DQL Queries.
  • Familiarity with API and Integration with complex nature.
  • Cloud experience (Azure / AWS / GCP ... )
  • Mastery of Shell / Scripting (Linux / PowerShell / Python)
  • Knowledge of Networks (standard network protocols/routing equipment)
  • Firewall knowledge (e.g. Palo Alto, Fortinet)
  • Knowledge of industrialization tools such as Ansible
  • DevOps Framework Understanding
  • English Communication skills should be excellent both Written and Verbal

 

Certifications and Trainings:

  • Dynatrace Professional Certification
  • ITIL Awareness
  • Agile Practice

 

Total Experience Expected: 06-08 years

Qualifications

B.E./B.Tech./M.C.A

Additional Information

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.

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