About Sopra Steria
Sopra Steria, a European tech leader recognised for its consulting, digital services and software development, helps its clients drive their digital transformation to obtain tangible and sustainable benefits. It provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. With 50,000 employees in nearly 30 countries, the Group generated revenue of €5.1 billion in 2022.  The world is how we shape it.

Sopra Steria (SOP) is listed on Euronext Paris (Compartment A) – ISIN: FR0000050809  For more information, visit us at www.soprasteria.com

Responsibilities:

•    Ensuring Solution Architect Analysis, Design and Planning on the ServiceNow Development activities. Building Process, Solution Designs considering best practices involved for ServiceNow platform.
•    Analyse and provide Implementation Plan along with effort estimation for technical solutions and work along with Sales/Pre-Sales team for scoping related to projects for all ServiceNow product suites.
•    Participate in requirement gathering phase with clients and provide inputs to developers on the requirements.
•    Lead and govern end-to-end ServiceNow implementations, migrations, and transformation projects.
•    Build and provide Expert guidance for best development related to ServiceNow scripting and administration.
•    Ability to design reusable frameworks for the ServiceNow Team.
•    Build training and certification plan for the junior members and mentoring for the Developers and Administrators
•    Review solutions for Developers and guide for complex solutions keeping Security adherence intact for compliance needs of customers.
•    Ensure visibility of all updates and changes related to ServiceNow Products are reviewed and shared amongst the ServiceNow Developer community.
•    Participate in engagements with onshore, nearshore ServiceNow teams for improvement and planning for future.

Mandatory Skills:

•    Experience with ServiceNow Products and worked on implementation, migration projects.
•    Has experience working as a ServiceNow architect and got deployment knowledge of multiple product suites (ITSM, CSM, HRSD, etc.) preferably at least 3.
•    Integration experience of complex nature with both on-premises and cloud solutions using web services and web-based technologies for Enterprise grade solutions.
•    Hand-on in ServiceNow scripting and guidelines and good grasp on ServiceNow Data model and Platform architecture.
•    Experience with extending the ServiceNow schema to custom applications and working on ServiceNow platform capabilities and implementation of Scoped Application
•    Good communication skills and ability to interact with global stakeholders independently.
•    Working in Agile and DevOps environment and understanding of CI/CD and automation would be a plus.

Relevant Experience in Servicenow: 9+ years

.B.E/B.Tech

Certifications:

•    ServiceNow – CSA
•    ServiceNow – CIS (any two)
•    ServiceNow – CAD

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.