About Sopra Steria
Sopra Steria, a European tech leader recognised for its consulting, digital services and software development, helps its clients drive their digital transformation to obtain tangible and sustainable benefits. It provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. With 50,000 employees in nearly 30 countries, the Group generated revenue of €5.1 billion in 2022.  The world is how we shape it.

Sopra Steria (SOP) is listed on Euronext Paris (Compartment A) – ISIN: FR0000050809  For more information, visit us at www.soprasteria.com

Description:

• Ideal candidate must be self-motivated with a proven track record in working on ITSM using ServiceNow.
• Having an experience in ServiceNow Development from medium to complex needs.
• Able to Understand customer requirements and work on requests.
• Experience with implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, etc.
• Experience in managing workflows of Medium to Complex in nature.
• Has working experience on Instance Upgrades and Patches for multiple customers.
• Experience in scripting language: JavaScript and ServiceNow scripting.
• Very Good Experience working with relational databases.
• Good understanding of Database Technologies (MySQL, Oracle, SQL, etc.)
• Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
• Has excellent communication skills and is able to interact with clients and stakeholders to manage new requirements.

Required Certifications:

• ServiceNow - Certified System Administrator

Desired Certifications

• ITIL V3 Foundation or ITIL V4 Foundation
• ServiceNow - Certified Implementation Specialist ITSM (CIS-ITSM)
• Micro-Certification: Automated Test Framework
• Micro-Certification: Flow Designer
• Micro-Certification: Integration Hub
• Micro-Certification: Virtual Agent

Total Experience Expected: 06-08 years

B.TECH

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.