Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

• At least 4 years of experience in Windows and VMWare Technologies

• Provide support for Level 2 and Level 3 Windows servers incidents and requests

• Execute monthly patch management

• Hands on experience in Server hardware like Cisco UCS

• Knowledge on Network, Active directory, DNS and DHCP services

• Experience in VMware virtual and physical server environment

• Technically lead the teams in major incident issue resolution with trouble shooting and simulations

• Strong understanding and demonstrated experience working within the Managed Service Operation, SLA Management,

• Service Transition and Continuous Improvement processes

• Strict adherence to ITIL process for all incident, problem and change management

• Ability to correlate incident trends into problem management and permanently fix

 ** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.

Note:-
1.This is a Full-Time & Permanent job opportunity for you.
2.Only US Citizen Green Card Holder GC-EAD, H4-EAD  L2-EAD  can apply.
3.No   OPT-EAD, H1B & TN candidates please.
4.Please mention your Visa Status in your email or resume.