Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

• Minimum of 4+ years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management

• At least 3 years of experience with ServiceNow or BMC Remedy or other ITSM tools as an advanced user

• Knowledge of the ITIL v3 service life cycle and ITSM best practices

• Practical experience with agile methodologies/tools, ITIL process implementation, Driving/working part of CSI projects

• Knowledge of technology metrics, scorecard implementation, and project management best practices

• ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like ServiceNow, Remedy

• Knowledge of COBIT, ISO 2000, or CMMI

• Analytical and Communication skills

• Planning and Co-ordination skills

• Experience with project management

• Experience and desire to work in a management consulting environment that requires regular travel

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education

• At least 4-year experience in Information Technology.

** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.

This is a Full-Time / Permanent job opportunity.

• ••

• Only US Citizen, Green Card Holder can apply.

.

** All your information will be kept confidential according to EEO guidelines.