Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description:-

• Application Support experience with working knowledge on Unix, database, and basic

• knowledge on any programming Language like JAVA/C++/scripting language etc.

• Good communication with analytical and problem solving skills

• Ability to handle/manage incidents and effectively communicate with users, application

• owner and senior stake holders across all areas

• Identify recurring failures, Debug or Deep Dive in to the cause of the Issue, Identify

• Impact, Manage Escalation or Incident

• If there is a Bug in existing code (Providing Line of Code that cause the failure), escalate

• to L3 for a Fix

• Or Identify if it is a Migration Issue and Coordinate the Fix

• Drive Issues to resolution with L3 and reduce/eliminate the # of Failures

• Follow the L3 escalation process

Basic Qualifications :-

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

• At least 4 years of experience within the Information Technologies.

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

1. This is a Full-Time Permanent job opportunity for you.
2. Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply.
3. No OPT-EAD, TN Visa & H1B Consultants please.
   
4. Please mention your Visa Status in your email or resume.