Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Application Support experience with working knowledge on Unix, database, and basic
knowledge on any programming Language like JAVA/C++/scripting language etc.
· Good communication with analytical and problem solving skills
· Ability to handle/manage incidents and effectively communicate with users, application
owner and senior stake holders across all areas
· Identify recurring failures, Debug or Deep Dive in to the cause of the Issue, Identify
Impact, Manage Escalation or Incident
o If there is a Bug in existing code (Providing Line of Code that cause the failure), escalate

to L3 for a Fix
o Or Identify if it is a Migration Issue and Coordinate the Fix
· Drive Issues to resolution with L3 and reduce/eliminate the # of Failures
· Follow the L3 escalation proces

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

1. This is a Full-Time Permanent job opportunity for you.
2. Only US Citizen, Green Card Holder, TN Visa, GC-EAD,  can apply.
3. No OPT-EAD & H1B Consultants please.
   
4. Please mention your Visa Status in your email or resume.