Avaya Genesys Consultant

  • Full-time

Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

  • At least 4 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes
  • Hands on experience in Genesys 8.x version for call routing and reporting purposes
    • Experience on working on Java/Websphere based custom application for IVR
    • Avaya Experience Portal.
    • NICE call recorder.
    • NICE IEX work force management.
  • Analytical and Communication skills.
  • Planning and Co-ordination skills
  • Experience with project management
  • Experience and desire to work in a management consulting environment that requires regular travel

Qualifications

  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 4 years of experience in IT

Additional Information

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

  1. This is a Full-Time Permanent job opportunity for you.
  2. Only US Citizen, Green Card Holder, TN Visa, GC-EADH4-EAD & L2-EAD can apply.
  3. No OPT-EAD & H1B Consultants please.
  4. Please mention your Visa Status in your email or resume.