Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

At Stevens Creek BMW, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Summary:

The Rental Clerk is responsible for assisting with the dealership's fleet of loaner vehicles which are provided to customers while their own vehicles are being serviced.

Duties and Responsibilities:

• Ensuring vehicles are clean, fueled, and ready for customer use.
• Handle the check-in and check-out process for loaner vehicles, which includes explaining the terms of use, documenting customer information, and providing vehicle keys.
• Coordinate with the service department to provide customers with loaner vehicles during their service appointments.
• Maintain accurate records of loaner vehicle agreements, including customer details, vehicle assignment, mileage, and condition reports.
• Inspect vehicles before and after use, documenting any damages or issues.
• Provide friendly and efficient customer service, addressing any questions or concerns.

• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Strong attention to detail to maintain the dealership’s professional appearance
• Excellent communication skills and interpersonal skills
• Must be authorized to work in the USA
• Must be willing to undergo pre-employment compliance requirements: Drug testing, background check, MVR.

Preferred Qualifications:

• Prior experience in a rental car or loaner vehicle environment.

Compensation (Hourly):

• $23.00 / hour

*The Rental Clerk position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of twenty-three dollars an hour*

Schedule:

• FULL TIME
• 5 days a week / 2 days off
• Sundays off
• Weekend availability required
• Service Drive Hours:
  • Monday - Friday: 7:30am to 6pm
  • Saturday: 7:30am to 5:30pm

Benefits:

• Medical, dental, vision insurance
• 401k plan with company match
• Paid Time Off accrual
• Closed for Thanksgiving day and Christmas day
• Employee discounts on purchasing and leasing cars
• Access to all our 100+ stores' inventory
• Opportunities for career advancement within a Fortune 500 company

All your information will be kept confidential according to EEOC guidelines