SoftNice is an award-winning global technology company specialized in the deployment and delivery of IT solutions enabling enterprises in their digital transformation journey.

Title: Business Systems Analyst
Location: McLean, VA

Responsibilities Include

• Responsible for acting as the primary interface between a specific business/functional area and their IT partners.

• Identify business unit requirements, create project and process specifications, facilitate testing, coordinate with project teams and ensure that projects are delivered on-time and within budget.

• Identify process improvements and implement

• Provide resolution to an extensive range of complicated problems.

• Interact with senior customer personnel on significant technical matters frequently requiring coordination across organizational lines

Required Skills and Knowledge:

• 10+ years of writing requirements

• Knowledge of Mortgage Industry

• Strong verbal and written communication skills

• CBAP is a plus

• Knowledge of Pricing and/or Selling systems is a plus

• Strong project coordination and change management experience

• Experience with project and enhancement lifecycles such as SDLC

• Strong interpersonal skills with the ability to build effective working relationships with business areas and corporate partners

• Strong critical thinking and analytical skills

• Effective organization skills with attention to detail

• Strong customer service skills

• Experience working with resources in a matrix environment

• Work independently and effectively with staff at all levels and from multiple divisions

• Ability to manage multiple priorities and deadlines

• Advanced Knowledge in SQL Writing is required

• Strong analyst background in data-oriented applications

• Experience with IBM DOORS Tool for documenting requirements, Microsoft Visio

Bachelors

All your information will be kept confidential according to EEO guidelines.