Food Service Supervisor_TEMPLATE

  • Full-time
  • Division: Canada Universities
  • Province: ON
  • Language Requirements/Exigences linguistiques: English
  • Position Type/Type de poste: Hourly
  • Job Type/Type d'emploi: Permanent
  • Fly in-Fly out /Vol d'arrivée-vol de départ: No
  • Compensation: CAD 28.00 - CAD 31.00 - hourly

Company Description

Looking for a change, an opportunity to show your exceptional skills, a chance to help lead and build a team? Grow your career with a company that shares your passion!

Contributing to The Well-Being and Quality of Our Consumers

The well-being of our consumers is at the heart of Sodexo's approach, customer engagement is integral in the services provided by Sodexo employees in various locations across Canada. We work closely with our consumers and clients to create an interactive and personalized environment for the well-being of everyone we serve.

Sodexo is proud to announce these nominations:  2021 Canada’s Best Diversity Employer; 2021 Canada’s Greenest Employers; 2020 Bloomberg Gender-Equality Index featured company; 2020 Parity Certification - Platinum level and Progressive Aboriginal Relations (PAR) Program company – Gold Level.

What We Can Offer You

Sodexo offers you a flexible and dynamic work environment, competitive compensation, access to ongoing training and development programs, and countless opportunities to grow within the company.

Job Description

We are seeking a professional and organized Food Service Supervisor to join our team in Windsor, Canada. In this role, you will oversee daily food service operations, lead and motivate a team of food service staff, and ensure the highest standards of food quality, safety, and customer satisfaction. You will be responsible for managing inventory, scheduling, training, and maintaining compliance with local food safety regulations. The ideal candidate will demonstrate strong leadership capabilities, exceptional organizational skills, and a commitment to delivering outstanding service in a fast-paced environment.

  • Supervise and coordinate food service staff, including scheduling, training, and performance management
  • Ensure compliance with food safety regulations and maintain a clean, sanitary work environment
  • Monitor food quality, portion control, and presentation standards
  • Manage inventory levels, ordering, and food cost control to optimize profitability
  • Operate and troubleshoot Point of Sale (POS) systems and related technology
  • Address customer concerns and complaints with professionalism and empathy
  • Conduct regular staff meetings to communicate expectations, updates, and operational procedures
  • Maintain detailed records of inventory, staff hours, and daily operations
  • Implement and enforce health and safety protocols across all food service areas
  • Collaborate with management to develop and improve operational procedures and efficiency
  • Train new staff members on food handling, customer service, and company policies
  • Monitor and control food waste and implement cost-saving initiatives

Qualifications

  • Proven experience supervising food service operations or similar team leadership role
  • Strong knowledge of food safety standards and regulations applicable in Canada
  • Proficiency with Point of Sale (POS) systems and food service management software
  • Excellent interpersonal and communication skills
  • Demonstrated ability to motivate and develop team members
  • Strong organizational and time management skills
  • Ability to work in a fast-paced, high-volume environment
  • Problem-solving and conflict resolution capabilities
  • Experience with inventory management and food cost control
  • Customer service excellence and ability to handle difficult situations professionally
  • Flexibility to work varied shifts, including evenings and weekends as needed
  • Food Safety Certification or willingness to obtain certification
  • Proficiency in basic math and ability to manage budgets

Additional Information

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnicity, age, disability, sex, sexual orientation, gender identity, veteran status or any other federal, provincial, or local protected class.

We welcome and encourage applications from persons with disabilities. Accommodations are available upon request for candidates who participate in all aspects of the selection process. 

Thank you for your interest in Sodexo.

Please note that only selected candidates will be contacted.

Follow us on social media to see first-hand what we are all about!  

Instagram: @SodexoCanadaCareers

Twitter: @SodexoJobsCA

LinkedIn: Sodexo Canada Careers

Facebook: Sodexo CA Jobs

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