Job Description: Corporate Concierge – Barangaroo, Sydney

We are seeking a professional, customer-focused Corporate Concierge to join our dynamic team in the vibrant Barangaroo precinct of Sydney's CBD. This full-time position offers an exciting opportunity to provide exceptional service to corporate clients in one of Australia's premier business districts.

Position Details:

• Location: Barangaroo, Sydney, at the offices of one of our Global Professional Services clients.

• Hours: Full-time, Monday to Friday, 38 hours per week with rotating shifts: 7:30 AM - 4:00 PM and 9:30 AM - 6:00 PM (you must be available for both shifts).

• Salary: $70,000 + Superannuation.

About the Role: As the Corporate Concierge, you will serve as the primary point of contact for corporate clients, offering top-tier services that enhance their workday experience. You will be responsible for managing client requests, arranging a variety of services, and providing personalised assistance to ensure a seamless, high-end experience. Additionally, you will be tech-savvy and experienced with various software tools, including security monitoring, booking catering, and logging maintenance requests.

Key Responsibilities:

• Serve as the main point of contact for all concierge-related inquiries and requests from corporate clients and their guest.

• Coordinate and book a variety of services, including trades and maintenance attendance, security requirements, mail and parcel couriers.

• Handle incoming calls, emails, and in-person requests with professionalism and efficiency.

• Build and maintain strong relationships with local vendors and service providers.

• Anticipate client needs and proactively offer creative solutions and recommendations.

• Maintain a clean and organised concierge desk and lobby area, always ensuring a welcoming environment.

Requirements:

• Proven experience in a concierge role, ideally within a corporate office environment.

• Exceptional customer service skills, with a focus on attention to detail.

• Strong verbal and written communication skills.

• Excellent time management and multitasking abilities, ensuring all client needs are met efficiently.

• Proficiency in using computer systems and concierge software.

• Creative problem-solving abilities and a proactive approach to meeting clients' needs.

What we offer

At Sodexo, we are committed to providing our employees with a supportive and rewarding work environment. As a Corporate Concierge, you will have the opportunity to play a key role in delivering exceptional customer service and contribute to the success of our clients. We offer competitive remuneration, opportunities for career development, and a range of employee benefits to support your wellbeing.

About us

Sodexo is a global leader in quality of life services, providing a wide range of solutions that improve the efficiency and competitiveness of organisations and enhance the quality of life for our clients' employees and customers. With a presence in 67 countries and over 420,000 employees, we are committed to creating a better everyday for everyone.

If you are excited to join our team and make a difference, we encourage you to apply now.

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