Sodexo is a global leader in services that improve Quality of Life. As we continue to grow in Australia, we are seeking an experienced and highly skilled IT Infrastructure and Support Manager to take ownership of our IT infrastructure and end-user support, ensuring alignment with both global IT strategies and local business needs. 

We are looking for an IT Infrastructure and Support Manager to oversee the management, optimisation, and support of IT infrastructure and end-user services for our Australian operations. This pivotal role involves leading infrastructure standardisation efforts, implementing process automation, and ensuring the seamless delivery of IT services and support across our diverse business sectors. The ideal candidate will have a strong background in IT infrastructure management, project delivery, and team leadership.We are looking for an IT Infrastructure and Support Manager to oversee the management, optimisation, and support of IT infrastructure and end-user services for our Australian operations. This pivotal role involves leading infrastructure standardisation efforts, implementing process automation, and ensuring the seamless delivery of IT services and support across our diverse business sectors. The ideal candidate will have a strong background in IT infrastructure management, project delivery, and team leadership.

Key Responsibilities:

• IT Infrastructure Management: Oversee the full lifecycle of IT infrastructure projects and operations, including solution design, project deployment, and operational transition.
• Team Leadership: Manage, guide, train, and mentor the infrastructure and end-user support team to drive operational excellence and performance.
• Project Management: Lead IT projects, ensuring smooth transitions from planning to operational implementation. Drive business requirements and objectives into actionable IT deliverables.
• Service Management: Ensure adherence to ITIL practices, including incident, problem, change, and release management.
• Vendor Management: Oversee local Infrastructure and Support suppliers, ensuring timely and cost-effective service delivery.
• Security & Compliance: Ensure IT infrastructure meets global security standards and complies with both business and contractual requirements.
• Stakeholder Engagement: Collaborate with business stakeholders to align IT solutions with strategic objectives, while fostering strong communication and engagement with regional IT teams.

   

Why Work for Sodexo?

At Sodexo, we’re passionate about improving the quality of life for everyone we serve. We offer a supportive and dynamic work environment, where your contribution is valued and recognised. Joining Sodexo means becoming part of a global leader in services that improve quality of life.

Sodexo is a contract services company and employment is conditional to Sodexo’s ability to maintain the client contract and its service levels. All employees are subject to a police check and a Working with Children check (where applicable)