Client Services Manager

  • Melbourne VIC, Australia
  • Full-time
  • Job Family: Corporate Services

Job Description

Are you an effective team leader, can you build a great team culture and deliver a seamless on site catering service within a Corporate setting? If so, we want you to join our team!  

We’re looking for a Client Services Manager to manage the operational performance of our on-site catering service delivery at one of prestigious corporate contracts in Melbourne. This is a customer focused leadership role, managing a team of food professionals and facilities staff.  The role encompasses managing day to day catering services and high end functions & events, food costing, menu design, managing staff rosters, overseeing effective stock control, all the while ensuing a high standard of food hygiene, safety and cleanliness and of course great customer and client service.

This role is permanent full time and based in Melbourne CBD.

Who are we looking for?  

We’re looking for someone who thrives in fast-paced, high-volume environments; there’s never a dull moment at Sodexo.   

You will have had prior experience with large scale and high volume food service as well as managing large catering teams, you must have excellent communication skills, financial acumen, experience managing budgets & demonstrated understanding of food costing, food cost variables (wastage, rotation etc). HACCP and food safety is essential.  You will be personable and have well developed leadership and motivational skills, ensuring that you drive consistency and innovation and in turn deliver required service outcomes. 

You will bring demonstrated supervisory skills, hospitality experience, service spirit and team spirit.  The scope of services will cover high-end Boardroom Catering, Reception & Concierge.  We seek a Client Services Manager to create a professional, warm and inviting environment that promotes a good working partnership with our client and an engaged and productive team on site.

Why choose Sodexo?  

Sodexo is a people business, employing over half a million people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.  

We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.    

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.  

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program! 

How to apply?

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience  and availability.   

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This will also be your opportunity to ask any questions you may have.  

Submit your application today and become part of the Sodexo family!

Additional Information

Additional information

Sodexo is a contract services company and employment is conditional to Sodexo’s ability to maintain the client contract and its service levels. All employees are subject to a police check and a Working with Children check (where applicable)

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