SOAIS is a leading enterprise IT solutions provider which has a passion for customer satisfaction, technology innovation with profound industry and business process expertise. It offers a full spectrum of technology solutions in the arena of Oracle Cloud Applications, PeopleSoft, WorkSoft, Workday and niche technology areas such as mobility

Note: This is an onsite role to Charolette, NC. No C2C

Note: This is an onsite role to Charolette, NC. No C2C

Note: This is an onsite role to Charolette, NC. No C2C

Key Responsibilities

• Develop, configure, and customize ServiceNow applications and modules

• Design and implement workflows, Flow Designer flows, and business rules

• Create and customize UI Policies, Client Scripts, Server Scripts

• Build and maintain Service Portal widgets and pages

• Develop Script Includes, REST/SOAP integrations, and APIs

• Perform unit testing and support UAT

• Troubleshoot, debug, and resolve ServiceNow issues

• Maintain technical documentation and follow best practices

• Collaborate with ServiceNow Admins, Architects, and business users

• Participate in platform upgrades and patching activities

Required Skills & Qualifications

• Strong hands-on experience with ServiceNow platform development

• Proficiency in JavaScript, Glide API, and ServiceNow scripting

• Experience with ITSM modules (Incident, Problem, Change, Request)

• Knowledge of ACLs, roles, and security rules

All your information will be kept confidential according to EEO guidelines.