Sales Operations Analyst

  • Austin, TX, USA
  • Full-time

Company Description

Snow Software is the global leader in technology intelligence solutions, ensuring the trillions spent on all forms of technology is optimized to drive maximum value. More than 4,000 organizations around the world rely on Snow's platform to provide complete visibility, optimize usage and spend, and minimize regulatory risk. Headquartered in Stockholm, Snow has more local offices and regional support centers than any other software asset and cloud management provider, delivering unparalleled results to our customers and partners.

Job Description

This exciting new role will be focussed around delivering a comprehensive set of actionable reporting and insights to support the Field Sales organization.  As a part of the Sales Operations team and reporting to the Sales Operations Director, the Operations Analyst will provide operational support to the global sales teams and will function as a critical link between the Sales organization and other key departments including Finance and Marketing.

The Sales Operations team are responsible for supporting throughout the entire sales cycle, including effective planning and forecasting through to accurate achievement reporting and corporate metrics and KPIs.  The Operations Analyst will understand the power and value of utilizing data to inform effective and timely decision making to support the efficiency and effectiveness of the Field organization.

Key Responsibilities

·       Act as first point of contact for all reporting and analysis requirements for Snow’s Americas Field teams and leadership

·       Design, build and distribute reporting to track key business performance metrics and KPIs across the Field organization whilst providing actionable analysis and recommendations

·       Work with senior stakeholders and functional partners to create insights while standardizing the reporting foundation and automating all existing and new initiatives

·       Operate as a member of the wider community of reporting and analytics professionals across the business in the Product, Marketing, HR, Finance and IT teams

·       Participate in company-wide data improvement initiatives

·       Support the production of key deliverables including weekly Forecast updates and Quarterly Board deck

·       Collaborate with senior stakeholders to implement strategic projects and transformational initiatives


Technical and Personal Skills


·       Min 2 years’ experience in an Analyst role, ideally in a sales or commercial environment

·       Experience with Business Intelligence applications (e.g. Power BI)

·       Advanced Excel user

·       High proficiency in, including report and dashboard creation

·       Analytical and detail minded person with a passion for data driven decision making

·       Results orientated with the ability to prioritize multiple objectives while meeting aggressive deadlines

·       Strong business acumen and ability to communicate confidently at all levels of organization

·       Team player with the ability to work on own initiative


·       Demonstrable experience managing successful cross-functional projects

·       Previous experience in a fast moving, sales orientated company

·       SQL knowledge/experience as well as experience of working with data warehouse environments

·       Experience of Sales commissions and forecasting tools such as Spiff and Clari

Qualification & Pre-Requisites

·       Educated to degree level (strongly desirable)

Who You Are

The ideal candidate for this role is passionate about field success and has experience in a Reporting & Analytics function, ideally within a Sales Operations team in an enterprise software environment. They appreciate the need to bring analysis, creativity and process-efficiency to enable ongoing operational and strategic sales success. They love diving deep into data but have an ability to see beyond the numbers to structure recommendations and drive sound decision-making. They have a track record of collaborating with and influencing leaders in other areas of the business.

Additional Information

This is a chance for you to join a challenging and inspiring environment where you can make an impact. You will work alongside a bunch of down-to-earth colleagues who are dedicated and ambitious. Together we create an innovative environment that drives Snow forward. If you are the right person for the role, you will be part of a fantastic journey in a dynamic, fast-changing business.

This role is expected to be in our East 6th street office 2 - 3 days per week. We are looking forward to your application. We are handling applications as they come, so please get in touch.

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