Customer Marketing Specialist - Customer Community & Events

  • Full-time

Company Description

Snow’s mission is to provide complete insight and manageability across all technology.

Snow delivers a unique platform that brings visibility and control across on-premises and the cloud. In doing so we enable our customers to gain complete visibility, optimize cost & efficiency, reduce risk & compliance and improve their products and services. We’re unique because we provide;

  • The only crowd sourced, cloud-based normalization service. That gives our customers a single pane of glass into their use of technology. 
  •  An automation engine that enables organizational efficiency and accelerates digital transformation
  • Analytics across the complete technology landscape covering Software, Hardware, Cloud Apps and Cloud Infrastructure

Snow has built the most complete platform for technology insights and manageability across on-premises and cloud environments.  We have been as recognized leader by Gartner in Software Asset Management during the last two years.

Snow has 700 employees in global offices around the world including in Sweden, United States, Mexico, the United Kingdom, Australia and Singapore.

We are supported by a network of over 160 partners and have over 5000 customers spanning more than 60 countries worldwide. 

To sustain our explosive growth, we are looking for the brightest, and most highly skilled people who have their best work ahead of them. Now is the right time to join Snow.

Job Description

Reporting to the senior customer marketing manager, this is an exciting opportunity to join a new team within integrated marketing. The role will involve supporting global customer lifecycle campaigns, events, and retention/upsell opportunities. 

The ideal candidate is someone who is looking for their next challenge with great organizational skills and a can-do attitude.

  • Provide support to Senior Customer Marketing Manager
  • Manage processes/documents/calendars for all customer programs
  • Provide support on Campaigns and Events as required 
  • Ensure support is provided in a timely manner to critical deadlines
  • Global program reach across EMEA, Americas & APAC in focus countries
  • Responsibility for customer marketing administration
  • Working with vendors, stakeholders & team to deliver exceptional customer engagement

Qualifications

  • 1-2 years of experience in a marketing environment and the ability to manage multiple programs and tasks is essential
  • Great organizational and time management skills is a must
  • Competent with Microsoft Office applications, Salesforce.com and project management tools (Monday.com or similar), and finance systems (Coupa or similar)
  • Ability to execute using existing processes in a timely manner to drive team efficiency and accountability
  • Good written and verbal communication skills, attention to detail, and excellent collaboration skills
  • Self-motivated, team-oriented, goal-oriented
  • Degree (or equivalent experience)

Additional Information

This is a chance for you to accelerate your career and succeed in an environment where you will have the possibility to make a daily impact. Every day you will get to work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. We fully recognize that it is our employees that make Snow a success and the global leader in the development and delivery of dedicated SAM solutions. If you are the right person for the role, we will offer you exciting and developing assignments and you will get to be part of a fantastic journey within a dynamic high-growth business.

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