Director of Quality

  • Solna, Sweden
  • Full-time

Company Description

Snow’s mission is to provide complete insight and manageability across all technology. 

Snow has built the most complete platform for technology insights and manageability across on-premises and cloud environments.  We have been as recognized leader by Gartner in Software Asset Management during the last two years. 

Snow has 700 employees in global offices around the world including in Sweden, United States, Mexico, the United Kingdom, Australia and Singapore. 

We are supported by a network of over 160 partners and have over 5000 customers spanning more than 60 countries worldwide.  

To sustain our explosive growth, we are looking for the brightest, and most highly skilled people who have their best work ahead of them. Now is the right time to join Snow. 

Job Description

Snow is on a journey to transform our market-leading on-prem offering to cloud-native microservices delivered as a SaaS. This opens new possibilities, not only for our customers, but also for us, when it comes to our approach to product development. 

We are seeking an experienced and skilled Director of Quality who will lead improvements that increase the experienced quality of the Snow product portfolio and join the Engineering leadership team, based at our global head office in Solna. This role is not only a quality assurance role, but rather a bridge between Engineering and the rest of the company when it comes to matters on customer experience of quality.  

This role will be responsible for: 

  • Overall ownership of quality strategy and roadmap for Snow products 

  • Transforming quality into everyone’s responsibility by integrating QA activities into development routines and processes. 

  • Acting as a quality enabler for other business units, communicating and resolving their pain points between the Product and the rest of the organization 

  • Introducing and actively engaging with various product quality metrics, KPIs and key results to drive the quality improvement. 

  • Engaging with customers and partners on the topics of existing quality challenges, suggestions for improvements and communicating their feedback to relevant parts of the organization. 

  • Identifying a need for and driving QA and security knowledge development and education via workshops, knowledge sharing sessions, inviting speakers and trainers. 

We believe in the DevOps culture where high collaboration is key in an environment where all team members have shared responsibility for development, test, maintenance, and operations of our software. The software teams focuses heavily on the accountability and quality aspects of the development cycle where the developer of each service is responsible for ensuring that relevant monitoring, alerting and logging capabilities are built into the service and that automated test suites are continuously updated.  

This job presents a unique opportunity to work with the leading cloud technologies as we transform our market-leading offering to cloud-native microservices based SaaS solution. In this role you will have a high degree of freedom to design and drive quality as you see fit and be responsible for it. Don’t miss this opportunity! 

Qualifications

As the successful candidate you will be: 

  • A seasoned leader who is experienced in driving change in Agile organizations and shifting the quality responsibilities to the “left” – from dedicated QA teams to end-to-end ownership within the dev team. 

  • Having a track record of working on SaaS products that were successfully delivered to customers with a high level of quality. 

  • Quality-minded technologist who is not afraid to get hands dirty in the code or architecture and can form the understanding of how the solution works from the technical perspective. 

  • Have worked with, designed or architected a modern CI/CD flow that deploy daily or hourly. 

  • Understand the challenges that come with the cloud-first applications in the development, release and customer experience areas. 

  • Innovator and catalyst who can drive the ideas from the inception to the implementation. 

  • Excited to work and lead in a horizontal organization with self-sufficient autonomous teams and have a high degree of freedom. 

As an individual, you are curious and have a passion for technology and product development; you invest your energy in driving quality ownership within your teams and you are open and honest with strong communication skills (listing, teaching, questioning, and coaching).   

Bonus points: 

  • Experience with leading or working in product security domain, penetration testing, security automation. 

Additional Information

This is a chance for you to accelerate your career and succeed in an environment where you will have the possibility to make a daily impact. Every day you will get to work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. We fully recognize that it is our employees that make Snow a success and the global leader in the development and delivery of dedicated SAM solutions. If you are the right person for the role we will offer you exciting and developing assignments and you will get to be part of a fantastic journey within a dynamic high-growth business. 

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