Global Infrastructure & Operations Manager

  • Full-time

Company Description

Snow Software is the global leader in technology intelligence solutions, ensuring the trillions spent on all forms of technology is optimized to drive maximum value. More than 4,000 organizations around the world rely on Snow's platform to provide complete visibility, optimize usage and spend, and minimize regulatory risk. Headquartered in Stockholm, Snow has more local offices and regional support centers than any other software asset and cloud management provider, delivering unparalleled results to our customers and partners.

Job Description

This role is the owner for both the Infrastructure and Operations functions within IT. The infrastructure team deliver the services and capabilities needed to operate all Snow core services. The operations function run the service desk and delivers all new end user computing hardware to all staff at Snow.

  • Plan and organise the IT support team to deliver the Service Desk function within the business
  • Set the strategy for the infrastructure team and develop the infrastructure needed by stakeholders.
  • Manage the Infrastructure and Operations budget and negotiate large contracts with suppliers

Qualifications

  • Experience running a service desk function
  • ITIL process knowledge
  • Deep Technical knowledge on Microsoft servers, virtualisation and cloud computing
  • Solid networking experience
  • Cyber Security skills
  • ITIL foundation
  • Microsoft or Cisco certification

Additional Information

This is a chance for you succeed in an environment where you will have the possibility to make a daily impact. Every day you will get to work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. We fully recognize that it is our employees that make Snow a success and the global leader in the development and delivery of dedicated SAM solutions. If you are the right person for the role, we will offer you exciting and developing assignments and you will get to be part of a fantastic journey within a dynamic high-growth business.

We look forward to your application.

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