Technical Writer

  • Full-time

Company Description

Snow Software is the global leader in technology intelligence solutions, ensuring the trillions spent on all forms of technology is optimized to drive maximum value. More than 4,000 organizations around the world rely on Snow's platform to provide complete visibility, optimize usage and spend, and minimize regulatory risk. Headquartered in Stockholm, Snow has more local offices and regional support centers than any other software asset and cloud management provider, delivering unparalleled results to our customers and partners.

Job Description

The Content Services group at Snow Software is a small team of highly dedicated technical writers. We are now looking for a technical writer to join us full-time.

In this job, you will write and update user’s guides, installation guides, operator’s references, APIs, and protocols  describing our many products which include, but are not limited to, our Software Asset Management (SAM) product. You will also be involved in questions regarding text and style in our user interfaces. You will work closely with developers in an agile environment. We are about to start on an exciting journey during which we will transition from writing monolithic manuals to creating topic-based online documentation that will be delivered on a modern microservices platform. In your role you will join us on this thrilling journey toward creating the best online technical information possible which will serve our clients well, helping them to achieve goals and improve satisfaction.

Qualifications

To succeed in this role, it is vital that you have a lot of drive and initiative. It is a definite plus if you have an open and positive mindset and enjoy working in an agile environment. We expect you to be a team player, but you also need to be able to work independently.

Qualifications:         

  • At least 3 years experience of technical writing
  • Excellent English skills, both written and spoken
  • Great social skills
  • Great sense of responsibility and drive
  • Excellent communication skills

Nice to have:

  • - Experience of working with XML-based editors
  • - Experience of working in a single-source environment
  • - Experience of working in an agile environment
  • - Experience of writing technical documentation for software products

Additional Information

This is a chance for you succeed in an environment where you will have the possibility to make a daily impact. Every day you will get to work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. We fully recognize that it is our employees that make Snow a success and the global leader in the development and delivery of dedicated SAM solutions. If you are the right person for the role, we will offer you exciting and developing assignments and you will get to be part of a fantastic journey within a dynamic high-growth business.

We look forward to your application.

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