Global Infrastructure & Operations Manager

  • Full-time

Company Description

Snow’s mission is to provide complete insight and manageability across all technology.

Snow has built the most complete platform for technology insights and manageability across on-premises and cloud environments.  We have been as recognized leader by Gartner in Software Asset Management during the last two years.

Snow has 700 employees in global offices around the world including in Sweden, United States, Mexico, the United Kingdom, Australia and Singapore.

We are supported by a network of over 160 partners and have over 5000 customers spanning more than 60 countries worldwide. 

To sustain our explosive growth, we are looking for the brightest, and most highly skilled people who have their best work ahead of them. Now is the right time to join Snow.

Job Description

This role is the owner for both the Infrastructure and Operations functions within IT. The infrastructure team deliver the services and capabilities needed to operate all Snow core services. The operations function run the service desk and delivers all new end user computing hardware to all staff at Snow.

  • Plan and organise the IT support team to deliver the Service Desk function within the business
  • Set the strategy for the infrastructure team and develop the infrastructure needed by stakeholders.
  • Manage the Infrastructure and Operations budget and negotiate large contracts with suppliers

Qualifications

  • Experience running a service desk function
  • ITIL process knowledge
  • Deep Technical knowledge on Microsoft servers, virtualisation and cloud computing
  • Solid networking experience
  • Cyber Security skills
  • ITIL foundation
  • Microsoft or Cisco certification

Additional Information

This is a chance for you to accelerate your career and succeed in an environment where you will have the possibility to make a daily impact. Every day you will get to work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. We fully recognize that it is our employees that make Snow a success and the global leader in the development and delivery of dedicated SAM solutions. If you are the right person for the role we will offer you exciting and developing assignments and you will get to be part of a fantastic journey within a dynamic high-growth business.

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