Snow’s mission is to provide complete insight and manageability across all technology. We offer the platform and support you need to transform your business, from discovering assets to driving action. Founded in Stockholm in 1997, Snow rapidly evolved into a market leader and the largest dedicated developer of software asset management tools. Today, we offer a comprehensive suite of technology intelligence solutions that cover the cloud, software, hardware and infrastructure to organizations across the globe. Every team member, from leadership to the front lines, is committed to helping our customers not just survive but thrive in an era of digital transformation. Now is the right time to start at Snow.

We are looking for an HR superhero who is sociable and service minded, while also comfortable applying a systematic approach with fantastic attention to detail. This role will be supporting HR Operations for the APAC region – primarily Australia, Singapore and India. We want someone that is self-motivated and can work independently on the tasks outlined below. The right person will have at least 5-8 years’ experience in similar roles as a site HR Manager, HR Generalist or Sr HR Operations Analyst. The People & Culture Manager will report to the Director of People & Culture for the APAC region.

• Help implement the people strategy to meet business requirements 
• Support line management to ensure effective management of their people 
• Actively contribute to the development of HR global/ policies, processes and procedures and be responsible for the implementation in the region 
• Ensure the delivery of efficient and accurate HR services including recruitment, onboarding, HR systems and processing.
• Processing new hire paperwork and background checks
• Maintaining and auditing employee files
• Acting as the main point of contact for employee HR inquiries
• Supporting improvement and maintenance of HR policies, employee handbook, and other publications
• Managing absence management time tracking
• Responding to employment verifications
• Coordinating benefits plans as a primary point of contact with providers; including plan interpretation, regulatory compliance etc.
• Help with special culture and engagement projects as needed.

We see that you are a determined, but humble, a person with strong emotional intelligence. You are thorough, communicate effectively, actively listen, take responsibility, and learn fast. You are restless, always juggling multiple tasks at a time while prioritizing them to meet deadlines. You can identify, understand, and solve problems, always looking for ways to build improvement. You like challenges, have a positive attitude, and are open to change. You are all in for the win. You are a team player, but you also enjoy working independently.

Required skills and expertise 

• Familiar with the HR practices and policies in both Singapore and Australia is required 
• 5-8 years’ experience in similar roles as a site HR Manager, HR Generalist or Sr HR Operations Specialist
• Experience with various HRIS systems
• Proficiency in Microsoft Office, including Excel, Word, and Outlook
• BA/BS degree in Human Resources, Business or any similar combination of education and experience in a fast-growing, international environment dealing with people management issues 
• Demonstrated agility in a constantly changing environment and ability to cultivate strong relationships globally 
• Experience at a startup or global software company
• Hands-on mentality 
• Strong analytical and organization skills 
• Capable and confident communicator with very strong personal presence