Director of Sales Operations, Americas

  • Full-time

Company Description

Snow’s mission is to stop organizations overpaying for the software they use, today and tomorrow. We help organizations optimize software availability, compliance and cost savings through delivery of on premise and cloud-based Software Asset Management solutions. Today we are the largest and most successful dedicated developer of SAM solutions with staff all over the world in regional locations. To sustain our explosive growth, we are looking for the brightest, and most highly-skilled people who have their best work ahead of them. Now is the right time to join Snow.

Job Description

This position offers a candidate with hands-on experience in software sales a challenging and high-profile opportunity to define the trajectory of a significant portion of Snow’s overall business, interact with Snow’s most senior leaders and transition into a strategically significant role with the world’s leading Software Asset Management business. This role is regionally aligned to the Americas, but will also undertake global projects. This is a new role and will report to the Vice President of Global Operations.

  • Partner closely with the Vice President, Global Operations, to drive and influence change and growth in the global sales function.
  • Lead Americas go-to-market planning and drive execution and adoption at a regional and territory level.
  • Own Americas regional system onboarding and training for new employees.
  • Interpret and assess Americas current sales and business practices and provide innovative approaches for improved efficiency and effectiveness.
  • Identify best practices and define and systematize data-driven, standard operating practices (including defining metrics and KPIs) for all sales and go to market initiatives, including:
    • Territory optimization
    • Go to market alignment & planning
    • Account & general data management
    • Discounting strategies
  • Drive regional adoption of new business sales operations best practices.
  • Develop and implement short-, medium- and long-term plans that align with corporate objectives and lead to the achievement of sales goals. 
  • Lead projects with key stakeholders and cross functional partners to make decisions on key sales strategy improvements.
  • Develop and distribute information and insights about prospects, customers, sales activities and assets that improve sales performance.
  • Collaborate with Snow’s product management team on product pricing strategy, and implement the approach into the Americas Sales and Partner organizations.
  • Select, implement and administer sales technologies that deliver user and business value.
  • Proactively partner with sales leaders on all operational and strategic issues for their businesses, e.g., territory assignments, quota setting and localization of global sales strategy and initiatives.
  • Maintain strong working relationships with sales management, business operations, marketing operations and other cross-functional teams to achieve the above objectives efficiently and effectively.
  • Play a vital role in driving Snow’s annual strategic planning process through data-driven recommendations in areas such as how to structure teams.

Qualifications

  • Bachelor’s degree or equivalent experience, advanced degree or MBA preferred
  • 5+ years’ experience in sales operations in a software company
  • Experience working in high-growth, performance-focused environments
  • Solid business acumen/commercial awareness
  • Hands-on administrator, super-user or development experience with Salesforce.com
  • Experience with Business Intelligence (BI) applications (e.g., Qlik, Power BI, or fanatical Excel user)
  • Deep experience in forecasting and data analysis
  • Deep understanding of sales management and operational issues
  • Strong analytical and problem-solving skills
  • Strong project management skills
  • Results orientated with strong decision-making skills and the ability to prioritize multiple objectives while meeting aggressive deadlines
  • Ability to provide consultative input to senior management and suggest optimal solutions
  • Strong communication skills
  • Capacity to see and work both broadly and deeply within the organization
  • Expert in MS Office tools
  • Track record in driving success in fast growth organizations by working collaboratively across teams and cross functionally with Sales, Marketing, Customer Success, etc.

Who You Are

The ideal candidate for this role is passionate about field success. They appreciate the need to bring analysis, creativity and process-efficiency to enable ongoing operational and strategic sales success. They love diving deep into data, but have an ability to see beyond the numbers to structure recommendations and drive sound decision-making. They are detail oriented. They have a track record of collaborating with and influencing leaders in other areas of the business. They have contributed to revenue growth at a rapidly expanding enterprise software company.

Additional Information

This is a chance for you to accelerate your career and succeed in an environment where you will have the possibility to make a daily impact. Every day you will get to work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. We fully recognize that it is our employees that make Snow a success and the global leader in the development and delivery of dedicated SAM solutions. If you are the right person for the role we will offer you exciting and developing assignments and you will get to be part of a fantastic journey within a dynamic high-growth business.

We look forward to your application.

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