HRIS Analyst
- Full-time
- Grade: 09
- Employee Group: Permanent
- Global Region: Asia Pacific
Company Description
At Smiths we apply leading-edge technology to design, manufacture and deliver smarter engineering solutions for mission-critical applications, solving some of the world's toughest problems for our customers, our communities and our world. We are a FTSE100, global business of around 15,000 colleagues, based in 50 countries.
Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity, and supporting new homes. Our products and services are often critical to our customers’ operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with an almost 170-year history of innovation, and four global divisions, all experts in their field.
Job Description
Job Purpose:
HRIS Analyst, in this role will oversee and manage the Applicant Tracking System (ATS). This role acts as the primary systems administrator for the Smart Recruiters platform, and currently serves as both a technical expert and a support user management, manage systems configuration, workflows, email notification, support integration/automation and ensuring compliance. This role acts as a liaison between HR, IT, and external vendors to ensure the system supports our evolving recruitment strategy.
Responsibilities:
- Monitors the system(s) general parameters, enterprise structure, workflows, team scopes, permissions and queues
- Designs/Implements/configures/maintains changes to the service catalogue and HR processes, system rules, forms and custom fields, email content templates/template groups
- Configures reporting dashboards and provide systems reports to the HR leadership team. Provide customizable reports on request.
- Provides technical assistance to SME’s and escalate/ manages technical issues with the vendor
- Partners with the vendor on systems upgrades, changes, technical issues resolution
- Provides systems data analysis on request
- Implements new HR processes as per defined requirements
- Works on the continuous development of the existing systems, help to identify HR process automation, process improvement and employee experience improvement opportunities
- Participates in regular meetings and calls with the system vendor and support team, schedule regular sessions with Division SPOCs and users.
Qualifications
Technical Knowledge, Skills and Abilities:
- Minimum bachelor’s degree in computer science or applicable alternative
- Experience in managing Recruitment ATS, hands-on experience with SmartRecruiters would be preferred
- Knowledge of the ATS technical capabilities and requirements
- High professional standards for customer service and work quality
- Problem solving skills with high levels of verbal and numerical reasoning
- English verbal and written communication skills
- Ability to manage multiple priorities
- Knowledge of Microsoft applications relevant to the job
- Data analysis skills and the ability to translate this to systems functions and enhancements
Planning and Decision Making:
- Able to plan own work within agreed deadlines and SLAs
- Able to correctly refer to the established guidelines and procedures when identifying a solution to a specific problem
- Required to comply with all applicable practices and documentation
- Will review own work to ensure required results
Impact and Scope:
- Global role
- Interacts regularly with employees and HR professionals across the business and builds productive working relationships
- Erroneous decisions or recommendations are not likely to result in failure to achieve major goals and objectives of the organization
Key Internal and External Relationships:
- Interacts regularly with other People Operations colleagues and responds to employees queries
- Interacts with the vendor to discuss resolution of technical issues
Additional Information
All your information will be kept confidential according to EEO guidelines.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)
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