Office Manager
- Full-time
- Grade: 11
- Employee Group: Permanent
- Global Region: North America
Company Description
John Crane (www.johncrane.com) is a global leader in rotating equipment solutions, supplying engineered technologies and services to process industries. The company designs and manufactures a variety of products, including mechanical seals and systems, couplings, filtration systems and digital diagnostics technologies. John Crane customer service is accessed through a global network of more than 200 sales and service facilities in over 50 countries. Global reported revenue for fiscal year 2023 was in excess of $1.2 billion/1b GBP. John Crane is part of Smiths Group, a global leader in applying advanced technologies for markets in engineered components, energy, contraband detection, and communications.
Job Description
The Office Manager is responsible for ensuring efficient office operations and providing high-quality administrative support to site leadership and executive staff. This role leads event planning and coordination, manages key administrative programs, and drives employee engagement through leadership of the Campus Activity Team. The Office Manager is proactive, autonomous, and highly collaborative, with strong people skills and a commitment to creating a positive and well-organized workplace environment.
Office Operations & Administration:
- Manage day-to-day office operations, including office supplies, vendor coordination, mail, shipping, and overall workplace organization standards.
- Develop, implement, and maintain office policies, procedures, and workflows to support operational efficiency.
- Administer office-related budgets, track expenses, and ensure cost-effective operations.
- Serve as the North America Administrator for the company credit card program and NAM corporate cell phone program, including user onboarding/offboarding, policy compliance, vendor coordination, usage oversight, and issue resolution.
- Maintain accurate documentation and controls related to administrative programs and office operations.
Executive & Leadership Support:
- Provide administrative and organizational support to site leadership and executive staff, including calendar management, meeting coordination, and correspondence.
- Support onboarding activities for new employees, including coordination of office access, workstation setup, and orientation support.
- Act as a trusted partner to leadership by anticipating needs, exercising sound judgment, and handling sensitive information with discretion.
Event Planning & Coordination:
- Lead and manage event planning and coordination for site and company events, including all-hands meetings, team-building activities, offsites, volunteer events, and holiday celebrations.
- Manage event budgets, timelines, and logistics such as venue booking, catering, technology, and vendor coordination.
- Partner with cross-functional teams to understand event objectives and deliver engaging, high-quality experiences.
- Evaluate event effectiveness and identify opportunities for continuous improvement.
- Primary contact for visitors to the site including internal and external training events held at the facility.
Employee Engagement & Campus Activities:
- Lead the Campus Activity Team, driving initiatives that enhance employee engagement, culture, and collaboration across the site.
- Support HR and leadership with employee engagement activities and internal communications, as needed.
- Foster a welcoming, inclusive, and positive office environment.
Qualifications
- Bachelor's degree required.
- 5+ years' experience in office management, administrative support, or a related role.
- Strong organizational skills with the ability to manage multiple priorities independently in an autonomous manner.
- Demonstrated ability to support executive-level staff with professionalism and discretion.
- Excellent interpersonal and communication skills; recognized as a strong team player with effective people skills.
- Initiative-driven, proactive, and comfortable working with minimal supervision.
- Experience managing vendors, budgets, and administrative programs preferred.
- Prior exposure to manufacturing production environment is a big plus.
Additional Information
All your information will be kept confidential according to EEO guidelines.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)