About Us 

Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled.

John Crane is part of  Smiths Group, For over 170 years, Smiths has been improving our world through smarter engineering. Our technology benefits millions of people every day – making travel safer, supporting sustainable energy transition, efficiently heating, cooling our homes, and helping our world stay connected.

Key Activities:

Quality Management System

•Manage and improve the local QMS in collaboration with local leadership team  (context of the organization and stakeholders' analysis, management reviews, etc.), including internal and third-party audits’ management

•Train, coach local process owners while ensuring they correctly manage the related processes.

•Manage quality processes (documentation, internal audits, continuous improvement, customer complains, internal nonconformities, etc.)

•Manage internal and suppliers' quality audit programs, ISO 9001 audits, clients' audits and related findings CAPA

•Train and coach people on quality policies, procedures, quality mindset.

Operational Quality

•Support sales & engineering teams to analyze clients' requirements during contract review

•Manage quality inspections on products

•Prepare quality documentation package related to products shipments

•Manage clients claims, suppliers' non-conformities and related CAPA

Key Accountabilities:

•Participate to the local leadership meetings

•Accountable for local QMS, and implementation of Global QMS whenever applicable

•Lead customer claims’ management

Responsible:

•Integrated QHSE QM management and improvement

•Manage clients’ claims and suppliers’ NCs

•Supply on time quality documentation meeting customer expectations for JC Product Portfolio.

•Perform quality inspections on products when required

•Education/Training:  Degree qualified Engineer, BEng, MEng or equivalent, perhaps with ongoing application for professional membership / chartership – e.g. MIMechE, CEng.

•Experience: Typically requires a Bachelor’s degree and a minimum of 2 years of related experience; or equivalent professional experience.

•Technical Skills: MS Office; MS Outlook; Computer Aided Design; Computational simulation such as FEA, CFD. 

•Languages Skills:  Fluent in English (written/spoken)

•People Skills: Active Listening, flexibility, responsibility collaboration. Autonomy and Proactiveness. Effective communication.