Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled.

John Crane is part of  Smiths Group, For over 170 years, Smiths has been improving our world through smarter engineering. Our technology benefits millions of people every day – making travel safer, supporting sustainable energy transition, efficiently heating, cooling our homes, and helping our world stay connected.

Connect with us on LinkedIn:  John Crane: LinkedIn

We are seeking a highly skilled Global Quality System Improvement Engineer to join our team in Muggiò, Italy. In this pivotal role, you will be responsible for driving continuous improvement initiatives across our global quality management systems, ensuring operational excellence and compliance with international standards.

• Lead cross-functional teams in identifying areas for improvement and implementing data-driven solutions
• Conduct root cause analysis on quality issues and develop corrective action plans
• Collaborate with international teams to standardize quality processes and best practices across global operations
• Provide training and mentorship to quality team members on quality tools and methodologies
• Design and execute process improvement projects, also using Six Sigma and Lean methodologies
• Analyze quality metrics and key performance indicators (KPIs) to identify trends and opportunities for enhancement
• Develop, implement, and maintain global quality management systems to enhance overall product quality and operational efficiency
• Develop and maintain documentation for quality processes, procedures, and standards
• Participate in internal and external quality audits to maintain certifications and drive continuous improvement

• Bachelor's degree in Engineering, Quality Management, or related field
• Minimum of 5 years of experience in quality engineering or related field, with a focus on global quality system implementation and improvement
• Proven track record of successful process improvement projects and initiatives
• Strong knowledge of quality management systems (QMS) and ISO 9001 standards
• Proficiency in statistical process control (SPC) and root cause analysis techniques
• Experience with data analysis and visualization tools
• Excellent project management skills and familiarity with project management software
• ASQ Certified Quality Engineer (CQE) certification preferred
• In-depth understanding of manufacturing industry best practices and global quality standards
• Strong analytical and problem-solving skills with a detail-oriented approach
• Excellent communication and interpersonal skills, with the ability to work effectively in a global, cross-functional environment
• Willingness to travel internationally as required (up to 25%)
• Fluency in English; proficiency in Italian or other European languages is a plus

Diversity & Inclusion

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will John Crane, Smiths Group nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers – John Crane)