Program Manager

  • Full-time
  • Grade: 10
  • Employee Group: Permanent
  • Global Region: North America

Company Description

Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. 

Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.

Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.  

This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.

Job Description

he Program Manager is responsible for coordination and management of all activities, resources, systems and projects during the lifecycle of long term, ongoing programs. Achievement of key business metrics spanning order through delivery of products and/or services customer specifications, scope, cost, deadlines and quality, while meeting or exceeding Smiths’ financial objectives for revenue and profit and during the entire lifecycle of a program or project.

Responsibilities: Job duties to include but are not limited to;

  • Leads and is responsible for all contractual and programmatic deliverables through some or all phases of the product life-cyle: from engineering / design, to testing and qualification, to sourcing and production, to deployment and commissioning, and even into the service and warranty phases.
  • Coordinates regularly with key personnel from departments such as Sales, Technology, Sourcing, Production, Quality, and Field Service to ensure deliverables are being developed on-time and on-budget.
  • Acts as the central point of contact for customer questions, concerns, and interactions. This includes the scheduling and hosting of formal calls and meetings, plus the informal management of customer requests outside the official meetings.
  • Weekly forecasting of revenue activities to ensure corporate financial targets are achieved
  •  Develops and manages process for the identification and resolution of key issues. Appropriately escalates unresolved issues in accordance with the Smiths governance model.
  • Conducts risk assessment of program deliverables based on impact and probability, and takes action to mediate risk. Appropriately escalates risks in accordance with governance model.
  • Monitors program readiness for achieving deliverables, and makes necessary adjustments to achieve deliverables are compliant, on time and within budget.
  • In coordination with the sales reprentatives, analyzes and responds to Requests for Proposals (RFP’s), Requests for Quotes (RFQ’s) and Requests for Information (RFI’s) in accordance with Smiths criteria for program acceptance and rejection.
  • Reports program status to all stakeholders including preparation and presentation of periodic status reports and monthly Program Management Reviews with the Executive Leadership Team.
  • Creates effective business communication encompassing technical proposals for customer requirements, business briefings and presentations.
  • Compliance with all applicable U.S. export control and security regulations.
  • Complying with and promoting all relevant legal requirements & Smiths policies and procedures, including business ethics, data protection and health & safety.
  • Other duties assigned.

Qualifications

Education/training:

  • BS or BA degree in related technology or business management.
  • PMP accreditation preferred.

Experience:

  • At least 5 years’ program / project management experience. Experience of manufacturing or engineering environments. Understanding of global business and US specific government business.

Knowledge/skills:

  • Experience managing a cross-functional team indirectly.
  • Experience in manufacturing or engineering environments.
  • Understanding of global business and US specific government business.
  • Ability to implement, lead, and direct program team in use of company or industry standards for program management & related processes.
  • Experience working in a highly matrixed organization.
  • Previous experience in the production, delivery, and commissioning of capital equipment preferred

Other Requirements:

  • Applicant must be a U.S. Person (citizen, green card holder or other permanent resident) and able to pass government background checks and/or security clearance(s).

Background:                

This position may require Sensitive Security Information (SSI) access and vetting via the TSA. If required, applicant must successfully pass a federal background investigation.
This position may require a U.S. Personal Security Clearance.

SDI is a Federal Contractor and a drug-free workplace. By submitting an application, I confirm that I understand that the Company has a right to require me to submit to a drug test prior to employment and at any time during my employment, to the extent permitted by law.

Additional Information

We offer…

Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

Smiths Detection is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity PostersIf you’d like to view a copy of the company’s affirmative action plan or policy statement, please email hr-1@smiths-detection.com.

The compensation for this position ranges from $69,000 - $161,000/yr and will vary depending on factors such as your location, skills, job-related knowledge, and experience. The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus or commissions. Smiths Detection provides comprehensive benefits including healthcare, 401K savings plan, company holidays, vacation, sick time, parental leave and an employee assistance program. Eligibility requirements apply.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail stat@smiths.com or call toll-free 877-703-1029. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. Smiths Detection, Inc. participates in the Electronic Employment Verification Program.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)

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