Support operator
- Full-time
Company Description
We are a fast-growing online project. We hire people for our new customer care call center in Prague! Are you motivated by money and hungry for success? Do you want to work for a company that takes care of its employees? Looking to get into the gambling business but never been given the opportunity? If yes is your answer, here might be the place for you!
Job Description
We are looking for an enthusiastic Support Operator to work on providing world-class support around the globe!
● If you are a communicative person, a real trouble-shooter, and do not afraid of multi-tasks;
● If you can explain complicated things in a simple way in English;
● You are a quick learner;
● Typing with both hands is not a big deal for you;
● Love to be a part of a team;
● Night shifts are not scaring you;
● And you have a sense of humour to avoid stress
we want to hear from you!
Main responsibilities:
● Support and provide world-class customer service via chat or helpdesk;
● Identify and assess customer’s needs to achieve satisfaction;
● Handle and resolve customer’s complaints;
● Provide fast feedback about software issues.
With us, you have benefits of working with sure.
The other benefits are:
● Work hard - play hard philosophy;
● An opportunity for a quick growth;
● A young friendly working environment with a lot of humour;
● Excellent internal training plan;
● 25 days paid holiday per year with additional sick days;
● Multisport card;
● And a nice office with a family feel.
This is an office-based job. Remote working and part-time positions are NOT available.
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