Project Manager (Middle level)
- Full-time
Company Description
SmartDev is an AI-powered software development company headquartered in Vietnam, part of the Verysell Group. We help global businesses deliver faster and build smarter — combining AI-driven development practices with deep expertise across fintech, healthcare, retail, and enterprise technology. Our team of engineers, architects, and AI specialists works across the full stack: from custom software and cloud solutions to generative AI, MLOps, and intelligent automation. At SmartDev, we believe that great architecture and AI-first thinking are a competitive advantage — and we build our teams accordingly.
The company is at a pivotal point in our journey: transitioning from a pure IT outsourcing provider to an AI-enabled solutions partner.
We have over 200 talented employees working both on-site and remote/hybrid at locations:
- Danang: 81 Quang Trung, Hai Chau 1 ward, Hai Chau District, Danang
- Hanoi: Zodiac building, 19 Duy Tan Street, Dich Vong Hau ward, Cau Giay District, Hanoi
Job Description
- Assist in end-to-end project execution: support scoping discussions with clients, help define project scope, build and maintain timelines, track dependencies, and support smooth execution across all parties, under the guidance of senior Project Managers.
- Act as a technical liaison in projects: build a working understanding of Customer Data Platform (CDP) architecture, API integrations, data flows, event tracking, and implementation requirements, with mentorship from senior team members.
- Help translate business requirements into clear technical tasks by collaborating with developers, business analysts, data analysts, and data engineers.
- Support the review and validation of technical deliverables for accuracy and feasibility, escalating issues to senior PMs when needed.
- Apply Agile/Scrum methodologies: help manage the backlog, support sprint planning and stand-ups, monitor progress, and maintain documentation using tools such as Jira and Confluence.
- Support client onboarding and product education: help prepare training materials, assist in hands-on support sessions for platform users, and help gather client feedback.
- Participate in technical and non-technical discussions, helping ensure all stakeholders share a consistent understanding.
- Help communicate project status and risks, and support transparent stakeholder communication throughout the project, escalating major risks to senior PMs promptly.
- Continuously learn and adapt—be ready for a steep learning curve in marketing technologies, advertising technologies, and technical concepts; we will provide full support and training.
- Maintain organizational oversight of assigned project components, ensuring tasks are completed with attention to detail and clear visibility.
Qualifications
- 1.5 - 3 years of experience in project coordination/management or hands-on experience in software delivery (PM, developer, QA, BA, UX, Account Management, or similar).
- Good English communication skills for working with internal teams (Analytics & Development) and clients.
- Some experience working in or supporting cross-functional teams, including data analysts, developers, and project managers.
- Basic to intermediate understanding of technical concepts: APIs, integrations, languages, frameworks, platforms, and services.
- Foundational Agile/Scrum knowledge, ideally gained through hands-on project involvement. A “get it done, get it done right, get it done on time” mindset.
- Demonstrated ability to support projects through part of their lifecycle, from planning to execution, with guidance from senior Project Managers.
- Willingness to learn and work with complex data architectures used by large international enterprises for internal operations and marketing activation.
- Good organizational skills: monitoring progress, tracking milestones, following up with stakeholders, scheduling meetings, and maintaining documentation.
- Proactive attitude in consulting senior Project Managers for guidance during key project phases.
- Eager to develop deep expertise in customer data management and its application in business use cases.
- Good analytical thinking, problem-solving ability, and developing stakeholder management skills.
- Familiarity with reading code, writing basic SQL queries, sketching data flows, or contributing to UX design or test automation is a plus.
Additional Information
- International working environment with AI-driven strategic direction.
- 20 days of annual leave – Hybrid working mode.
- Premium healthcare package with PVI and comprehensive annual health check-ups
- Competitive salary & 13th salary bonus
- Lunch allowance to fuel your productivity.
- Engaging company culture with fun activities
- Global collaboration – Work with both Vietnamese and international colleagues.
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