Sales Engineer – China / 技术支持工程师 - 中国

  • Shanghai, China
  • Full-time

Company Description

Smaato China is a Wholly Foreign-Owned Entity of Smaato Pte. Ltd., which is called Yu Guang Information Technologies (Shanghai) Co., Ltd.

Smaato is the leading global real-time mobile advertising platform, connecting 10,000+ advertisers – including 91 of the Top 100 Ad Age brands – with over 90,000 app developers and mobile web publishers. Smaato manages up to 10 billion mobile ad impressions daily and reaches over 1 billion unique mobile users monthly. Founded in 2005 by mobile pioneers Ragnar Kruse and Petra Vorsteher, Smaato has global headquarters in San Francisco, California, with additional regional headquarters in Hamburg, Germany, and Singapore.

Smaato中国是Smaato Pte. Ltd.的外商独资企业,公司名为誉广信息科技(上海)有限公司

Smaato 是面向移动发行商和应用开发商的全球实时广告平台。Smaato 运营着世界最大的独立移动广告交易平台,自 2005 年开始一直从事创新、移动优先型解决方案的开拓工作。Smaato 欧洲办事处位于德国汉堡,亚太地区办事处位于新加坡。

Job Description

We are looking for an independent individual to work in our Operations - China team. A Sales Engineer is the primary technical resource for the field sales force. This involves in actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products. Good Sales Engineers are able to identify all technical issues of assigned accounts to assure complete clients satisfaction through all stages of the sales process. In addition, establish and maintain strong relationships throughout the sales cycle.

The Sales Engineer will report to Senior Sales Engineering Manager. This is a great opportunity for someone who is interested in joining a young and dynamic team in a start-up environment with immense growth potential of mobile marketing.




  • Serve as technical subject matter expert for our product, and assist the Sales team with developing and presenting strategic sales proposals and solutions
  • Support the Sales team by managing all technical aspects of RFP / RFI responses
  • Responds to functional and technical elements of RFP / RFI
  • Work with external partners to find the best way to technically integrate our products & APIs into their systems and help them with any obstacles they may encounter
  • Able to convey customer requirements to Product Management teams
  • Investigate issues reported by our clients or internal teams and explore irregularities you find by monitoring our system and tools
  • Perform feasibility check on ad network partners’ integration documents
  • Develop ad network connectors and connect AN partners to Smaato exchange
  • Assist Sales Managers with prospective clients that require custom technical solutions.
  • Collaborate with our partners, internal engineering and product teams to gather requirements, determine feasibility, timelines and costs for custom development solutions
  • Liaise with Sales teams to ensure successful post sales transition based on any discussions or requirements captured during the sales cycle
  • Provide technical development and delivery of product demonstrations and producing support materials for other members and clients
  • Be a product evangelist of Smaato’s products
  • Monitor our platform from the functional side and report on any potential problems


  • 们产的技术家,团队汇报售方案和解决方案
  • 管理所有关于RFP / RFI的技方面的事务来支持团队
  • RFP / RFI的功能和技要点
  • 与外部合作伙伴协作寻找将我们产品和API整合到他们中的最佳方法,并帮助他解决整合时可能遇到的问题
  • 调查我们内部团队报上来问题,并通过监控系统和工具探测异常情况
  • 广告联盟伙伴的整合文件行可行性检查
  • 广告联盟的对接,并将广告联盟伙伴接到Smaato平台
  • 了解客户的平台或产品所采用的及其需求的用,有效地将客产品需求给产品管理团队
  • 处理需要定制技术方案的潜在客的事务
  • 我们的合作伙伴内部工程和团队合作,为定制方案的项目收集要求确定可行性、规划时间表、预算费用
  • 团队紧密合作,以确保售周期中发生的任何讨论需求等售后问题成功交接
  • 其他团队和客提供技,制作品演示,制作支持材料
  • 宣传Smaato
  • 控我的平台的核心功能,并汇报任何潜在问题



  • Bachelor in Computer Science or related technical field or equivalent practical experience
  • Proficiency in MS Office
  • Proficiency in MYSQL and HTML / PHP
  • Experience in Unix/Shell Scripts
  • With at least 1 year’s experience as Java Developer
  • With experience supporting and servicing clients using advertising products and technology
  • Having prior understanding of ad-tech ecosystem with granular understanding of Real-Time Bidding (RTB) and Supply-Side Platform (SSP), Demand-Side Platform (DSP), ad exchanges, networks business can be an advantage
  • Experience with agile development can be an advantage


  • 算机科学本科或相关技术领域同等工作经验
  • 精通MS Office
  • 具有Unix / Shell脚本方面的经验
  • 具有1年以上Java工程经验
  • 有在移广告域客和技支持的经验
  • 了解广告技术生态系统者优先考虑,如实时竞价(RTB)和供应方平台(SSP)、需求方平台(DSP)、广告交易平台、网盟业务
  • 拥有敏捷开发经验者优先考虑

Additional Information


  • Excellent Chinese and English interpersonal communication skills, both in spoken and written
  • Ability to plan macro and work micro
  • Self-motivated individual
  • Team player with ability to work independently
  • Persistency as well as creativity
  • Get to the bottom of complicated, inconsistent technical issues


  • 良好的中英文沟通和读写能力
  • 善于统筹规划,做事认真细致
  • 自我激励精神
  • 既享受团队协作,亦能够独立工作
  • 坚持不懈,富有创造力
  • 乐于对复杂多变的技术问题推本溯源


  • Competitive salary and incentive program
  • Comprehensive health care
  • Training programs and career development opportunities
  • Flat hierarchies and short decision paths
  • Regular team activities and events
  • A unique and diverse company culture, shaped by people with commitment, sense of responsibility, risk-taking and discipline
  • Position is based in Shanghai and candidate required a valid pass to work in Shanghai. Office location: Zhongshan park area.


  • 有竞争力的薪酬与奖金计划
  • 全面的医疗计划
  • 培训计划和职业发展机会
  • 快速决策的扁平化管理
  • 定期的团队活动
  • 独特而多元化的企业文化,我们有着敢于承诺、富有责任感、勇于冒险、又有纪律性的团队
  • 该职位的工作地点位于中国上海,应聘者需具备在上海合法工作的资格。办公地点:中山公园商圈

If you have what we are looking for and enjoy working in a fast-paced technology based environment, we are interested in hearing from you. We regret only shortlisted candidates will be notified.


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