Distribution Coordinator

  • Pointe-Claire, QC, Canada
  • Full-time
  • Province: Quebec

Company Description

At Sleep Country Canada/ Dormez-Vous? We are passionate about all things sleep. We are a proud Canadian brand and sleep destination for all! We want to help all Canadians get a better night’s sleep.

Our Distribution Center (DC) associates play a major role in making sure each and every purchase ends in a happy face! As a DC Coordinator, you will play a major role in supporting an industry leading operation and team. We love our employees as much as our customers; which, is why we can guarantee you will feel challenged and at home each and every day!

Working at Sleep Country Canada (SCC) is more than just a job; it is your opportunity to realize your full potential! We trust you to make the right decisions- you will be motivated and empowered every day to make a positive difference to your team, the customer experience, and the growth of our business all while working in a fun work environment.

Job Description

Shift:  Sunday - Wednesday (4 day 10 hour shifts, 3 days off)

Can you?

  • Support the Distribution Supervisor in providing day to day guidance, work direction to Warehouse Associates ensuring that deliveries are organized and loaded in a safe and efficient manner and that delivery teams are debriefed at the end of their shifts. 
  • Assist in the collection, entry and communication of data in information such as KPI's, recognition program, etc...
  • Understand all aspects of the picking, receiving and home delivery operations and provide assistance as required.
  • Liaise and follow-up with operations, sales, customer service and customers  on any issues or problems.
  • Provide support to the Delivery Teams during daily preps, deliveries, and complete manifest releasing.
  • Manage routing system and delivery runs, equipment sign out.
  • Conduct and reconcile distribution issues that impact inventory and ensure they are completed in an accurate and timely manner.
  • Act in a supervisory/team lead capacity in the absence of a Supervisor (ie., afternoon/evening shifts, vacation coverage).
  • Provide training and orientation for new Associates.
  • Works on various project initiatives as required.
  • Work rotating shifts.


Do you have?

  • A college diploma in a related field.
  • 1-2 years of leadership and/or supervisor experience is preferred.
  • Previous experience in warehouse, delivery, and inventory (cycle counts, return to vendor process) is a definite asset.
  • Knowledge and understanding of provincial transportation and policies is an asset (ex. log books, trip inspections, checking them over making sure they are correct and up to date, etc...)
  • Strong communication and problem solving skills with the ability to deal with various internal/external stakeholders on issues and discrepancies (ie., order mix-ups, non deliveries, manifest errors).
  • Ability to multi-task and work work on multiple projects or assignments as well as interacting with Management, Associates, customers and vendors.

Additional Information

Why Work With Us?

  • This is not just a job but a Career with many opportunities for growth and advancement
  • We are the proud winners of:
    • Great Place to Work
    • Great Place to work for Millennials
    • Best Workplaces in Retail & Hospitality
    • Great Place to work for Giving Back
  • Robust Medical & Dental Benefits, Deferred Profit Sharing Plan
  • Performance Bonus
  • Tuition Reimbursement Program that covers professional AND personal development (yes, you can get reimbursed for your scuba diving classes!)
  • Associate Discount Program
  • Fitness Subsidy
  • Associate Referral Program
  • Day off for Charity
  • Regular social events (we work hard and play hard!!!)

Employment Equity

We recognize the importance of a diverse workforce and we therefore encourage applications from Aboriginal Peoples, women, members of a visible minority, and persons with a disability.

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