Founded in 2020, SkillUp Coalition is a 501(c)(3) nonprofit dedicated to helping millions of frontline workers obtain in-demand jobs in high-growth industries.  The Coalition is composed of over 60 training and education providers, employers, tech firms and philanthropies, which enables partners to share best practices, collaborate on shared challenges, and participate in public engagement campaigns that help displaced workers begin a prosperous new stage in their careers.

SkillUp gives frontline workers the opportunity to build new skills that are suited to in-demand jobs with promising career paths.  Since its July 2020 launch, nearly 500,000 workers have visited our curated platform at SkillUp.org, which provides access to three services:

• Career Navigation — Our tools and resources guide frontline workers in choosing a career path that aligns with the economy of the future (partners include Guild Education, Inside Track)

• Training Programs — We help learners find programs that match their career goals and provide funding options to help them cover tuition costs (partners include Generation, edX, YearUp)

• Job Opportunities — We connect workers to open roles or earn-and-learn pathways that match workers’ career aspirations (partners include Walmart, Coolsys, Paschall Trucklines)

All positions at SkillUp are remote, enabling team members to work from anywhere in the US.  With such an important mission, we take our work seriously, but we don’t take ourselves seriously.  We are building a diverse team from all types of backgrounds, so if you feel like you have the ability to perform the responsibilities of the following job description, please consider applying!

We are seeking a talented, motivated individual to join our organization as a Product Manager. As a nonprofit startup, our motto from day one has been to beg, borrow, or steal (OK, we never actually steal, but you get the point), particularly when it comes to software. Face it, the world doesn’t need more software; it needs to leverage and weave together the amazing software that already exists, and package it in a way that makes it easy and approachable for workers looking to gain skills. As a key member of our product team, you’ll help develop and manage a cohesive offering for America’s workers. 

Because the SkillUp Coalition is a remote organization, the position can be based anywhere.

We invite you to include a cover letter describing your interest in SkillUp and sharing your thoughts on serving our target audience.  

Responsibilities:

• Deliver value to our predominantly mobile user base with products and services that bring more upskilling opportunities to America’s overlooked talent

• Strategize with the leadership team on product vision and roadmap

• Work closely with development partners, designers, analysts, and the marketing team to make sure we are delivering a cohesive experience from paid social to our website

• Coordinate product releases/revisions with marketing and operations teams

• Create and manage dashboards that will guide the organization in making business and design decisions

• Monitor and analyze website funnel metrics, and present to the organization along with your recommendations

• Plan, conduct, and evaluate user testing on prototypes and live sites

• Own and socialize user personas and journey maps

• Manage special projects, such as an AI chatbot

This role is a good fit if you:

• Have about 3-7 years of experience developing products or e-commerce, preferably at a SaaS company

• Have at least 2 years of experience using web analytics tools such as Google Analytics, FullStory, WebTrends, or similar

• Have experience acquiring users via paid social and email marketing

• Have experience running and analyzing A/B tests

• Are a strategic thinker who can come up with creative solutions or experiments to solve thorny problems

• Are creative, resourceful, and scrappy. You don’t mind rolling up your sleeves to do the work.

• Are passionate about workforce development and nonprofit work

• Like to stay up-to-date on industry trends and best practices

• Are comfortable with ambiguity and continuous improvement processes (experience with agile methodology a plus)

• Are able to manage multiple projects and stakeholders

This role is NOT be a good fit if you:

• Are interested in exclusively building new software applications (we try to license existing software when possible)

• Need things to be certain or stable (at this phase, we’re all about experimenting and learning)

• Get easily overwhelmed (work/life balance is a core value, but there’s still a lot to juggle, both mentally and tactically, during the workday)

• Need/want a big staff to work under you (we are small and scrappy by design and satisfy most of our product function needs through partnering within the coalition or outsourcing to vendors)

However, You Absolutely Must...

And while all of the above qualifications are important, there are three demonstrated capabilities most important for this job, and they are non-negotiable (blatantly borrowed from Jeff Weiner of LinkedIn):

• Dream Big

• Get Sh*t Done

• Know How to Have Fun

SkillUp is committed to creating a diverse, inclusive, and welcoming environment and is proud to be an equal opportunity employer. SkillUp celebrates and cultivates diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, age, national origin, socioeconomic status, religion, ability, culture, and experience.

All your information will be kept confidential according to EEO guidelines.