Retail Warehouse Outlet Sales Associate-Gardena
- Gardena, CA, USA, Gardena, CA
A two-billion-dollar global leader in the high performance and lifestyle footwear industry, Skechers USA, Inc. designs, develops and markets more than 3,000 styles for men, women and children. Skechers' success stems from its employees, high-quality, varied product offering, diversified domestic and international distribution channels, and targeted multi-channel marketing.
The company offers two distinct footwear categories: a lifestyle division which includes Skechers Memory Foam and the charity line BOBS from Skechers, and Skechers Performance which includes Skechers GOrun and Skechers GOwalk footwear. Through licensing agreements, the company also offers branded apparel, bags, eyewear and more.
Celebrity product endorsees for Skechers' collections include the world famous drummer Ringo Starr, multi-platinum recording artist Demi Lovato, model and actress Kelly Brook, TV personality Brooke Burke-Charvet, legendary quarterbacks Joe Montana and Joe Namath, baseball stars Pete Rose and Mariano Rivera, and The Voice winner Danielle Bradbery. In addition, elite marathon champion and Boston Marathon winner Meb Keflezighi, elite runner Kara Goucher, and pro golfer Matt Kuchar represent the Skechers Performance Division.
The Company sells its footwear in department, specialty and independent stores, as well as through more than 1000 Company-owned Skechers retail stores and online at skechers.com. Beyond the United States, Skechers product is available in more than 120 countries and territories through an international network of subsidiaries in Canada, Brazil, Chile, Japan, and across Europe, as well as through joint ventures in Asia and distributors around the world.
Skechers ships product through a 1.82 million square-foot, fully automated, LEED-Gold certified distribution facility in California that serves North America. The Company also operates a 753,000-square-foot facility in Belgium that serves Europe and ships directly to the rest of the planet.
Responsible for driving top line sales by driving unit sales at a high velocity. Responsible for selling all types of product to customers, meet and greet customers, transfer or receive liquidated merchandise from the Skechers Concept and Outlet locations. Not all Sales Associates will have cashier responsibilities. Therefore if you are asked to cashier, managers will train you to accept payment and making change for customers in our retail stores. It is a condition of employment that you are flexible with regard to hours and days worked and we may need to increase your hours or to decrease your hours based on the needs of our business.
ESSENTIAL DUTIES & RESPONSIBILITIES
1. Sell multiple products to customers, meet and greet, service customers.
2. Engage customer in conversation –product knowledge.
3. Heavy amounts of stock functions: stock processing, filling and stocking floor racks and back-stock racks, in-store inventories, shifting bins and walls of product, etc. Physical work load and manual labor to be performed by associates may be heavy (warehouse environment).
4. Ensure that Warehouse store visual standards are met, including proper product placement, advertisement displays are arranged appropriately to promote sales, etc.
5. Price merchandise boxes.
6. Obtains merchandise requested by customer or receives merchandise selected by customer.
7. Answers customer’s questions concerning merchandise.
8. Totals price and tax on merchandise purchased by customer to determine bill if trained to do so.
9. Accepts payment and makes change if trained to do so.
10. Wraps or bags merchandise for customers.
11. Cleans shelves, counters, tables, floors and overall store.
12. Calculates sales discount to determine price.
13. All employees are required to use ladders as an essential function of this job, as that is part of the daily duties to maintain the store’s daily operations and in order to service customers. Therefore, dress code and safety policies must be followed. This is also outlined under the PHYSICAL DEMANDS section of the job description.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EXPERIENCE and/or EDUCATION:
Minimum of one year of retail/customer service experience
High School Diploma, or equivalent
Ability to read and interpret documents such as safety rules, policies and procedures, and operating and maintenance instructions.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Abiltiy to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
While performing the duties of this job, the employee is occasionally required to remain in a stationary position reaching regularly with hands and arms. The employee constantly positions him/herself, including under counters, fixtures or in storage areas to operate a variety of office machines, such as a cash register, computer, fax machine, calculator, computer printer, etc.; stock merchandise on shelves, counters and tables, set store alarm, open and lock the store, receive merchandise, handle inventory, clean the store, etc. The employee is required to consistently move about inside the store to greet and sell to clients, stock merchandise, inventory; clean the store, etc. and occasionally outside the store to handle other business needs. The person in this position frequently communicates with customers, both in person and over the telephone, to meet, greet, service and to sell products, home office representatives, employees to delegate tasks, the store manager for direction, etc.; must be able to accurately exchange information in these situations. The employee must be able to observe and assess for floor optimization. The employee frequently ascends/descends a ladder or step stool to access shelves, setup advertising displays, arrange merchandise, clean shelves, etc. The employee must regularly lift and or move at least 25 pounds.
The physical demands described here are representative of those that must be met by an employee to sucessfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment characteristics described here are representative of those in which the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is exposed to very loud music. The noise level in the work environment is usually very loud.