Cafe Attendant

  • Full-time
  • Employment Status: Regular

Company Description

Headquartered in Southern California, Skechers has spent 30 years helping men, women and kids everywhere look and feel good. Developing comfort technologies is at the foundation of all that we do—delivering stylish, innovative, and quality products at a reasonable price. From our diverse footwear offering to a growing range of apparel and accessories, Skechers is a complete lifestyle brand.

With international business representing over half of our total sales, we have product available in more than 180 countries and significant opportunities for continued expansion worldwide. We sell our collections direct to consumers through more than 4,450 Skechers stores around the globe and Skechers e-commerce sites, as well as through a network of third-party partners.

A MULTI-BILLION-DOLLAR GLOBAL LEADER IN THE FOOTWEAR INDUSTRY.

Job Description

We are currently seeking a versatile and experienced individual to join our team as a Café Attendant with a background in both food operations and retail. The ideal candidate will bring a unique blend of customer service skills, a strong work ethic, and the ability to seamlessly transition between cafe and retail responsibilities. If you have a passion for creating exceptional customer experiences, enjoy working in a dynamic environment, and possess a diverse skill set, we encourage you to apply.

JOB PURPOSE-

The Café Attendant welcomes and greets guests at the Skechers Cafe, providing a friendly and exceptional dining experience. During service hours, the Café Attendant takes food and beverage orders from guests and uses the point-of-sale (POS) system to accept and process payments. They are also responsible for packaging and distributing orders, maintaining displays of foods, beverages, and snacks, and ensuring the Skechers Café is a clean, safe, and friendly environment.

ESSENTIAL JOB RESPONSIBILITIES-

  • Warmly greet guests on arrival, addressing them by name whenever possible.
  • Inform guests of specials and menu changes; answer questions, and offer personalized recommendations when applicable.
  • Ensure guests are satisfied with the food and service, responding promptly and courteously to any requests and referring to the Café Manager as appropriate.
  • Build positive relationships with customers, fostering a welcoming and inclusive atmosphere.
  • Take food and beverage orders from guests, entering orders in the Skechers Café point-of-sale system.
  • Use the Skechers Café point-of-sale (POS) system to prepare bills, present checks to guest, accept payment, and process credit card charges.
  • Ensure the accuracy of financial transactions for purchased items.
  • Call out name of party when order becomes available.
  • Create and publish digital and printed menus and menu signs as direct by management.
  • Display, stock, and re-stock food, beverage, snacks, and other items in the Skechers Café to ensure product availability for customers.
  • Rotate inventory as directed by management to ensure freshness while minimizing waste.
  • Prepare, package, and serve food and specialty drinks with attention to quality and presentation.
  • Maintain clean service areas, e.g., clearing, cleaning tables, floors, etc.
  • Maintain food safety standards and Skechers’s standards for freshness.
  • Attend all scheduled employee meetings and brings suggestions for improvement.
  • Treat all management and fellow team-members with respect to support a healthy and positive team environment.
  • Follow all standard policies and procedures within their assigned department.
  • Comply with the Skechers Café uniform requirements and maintain a professional presence.
  • Other duties as assigned by management.

Qualifications

JOB REQUIREMENTS-

  • Food Handler Certification.
  • Able to work on-site at the Skechers Café.
  • Knowledge of food and beverage preparation.
  • Proficiency in Microsoft Office and point-of-sale (POS) systems.
  • Strong customer service skills.
  • Good communication skills (both written and oral).
  • Ability to work effectively in a dynamic, quick-moving environment.
  • Able to work overtime hours when necessary.
  • General availability to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the Café Manager.

EDUCATION AND EXPERIENCE-

  • High School Diploma or equivalent.
  • 1+ years of experience in both a retail and café setting preferred.

Additional Information

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.

PHYSICAL DEMANDS-

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel, and talk or hear.  The employee frequently is required to walk; sit, reach with hands and arms, and stoop, kneel. The employee is occasionally required to sit for long period of times.  

All your information will be kept confidential according to EEO guidelines.

Pay range for this position is $25-$28/hr

Benefits:

  • Paid Parental Leave: including time for fathers and adopting parents.
  • Short term & long term disability and life insurance at no cost to the employee.
  • Extensive medical, dental, and vision plans with multiple carries, including EPO, HPN and PPO plans.
  • Competitive 401k plan and employer matching.
  • Health Savings Account (HSA) and Flexible Savings Account (FSA) offerings.
  • Paid vacation, sick, personal and holiday time.
  • Pet Insurance available.
  • Onsite wellness programs at company headquarters including fitness classes, acupuncture, and chiropractor.
  • Employee stock purchase program
  • Employee product discount of 50%; employee sample sales and family and friends discount throughout the year. 
  • Skechers Company Culture and growth strategy is deeply infused with internal career growth and opportunities for learning.
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