Join the thousands of innovators, advocates and forces who are making an impact every day at one of the biggest footwear brands in the world. Whether you love to connect with consumers on the retail floor or want to drive our award-winning powerhouse in new directions, the SKECHERS team is the place to be. Learn more about our brand at skx.com. 

We have an immediate need for a ServiceNow Administrator to support Skechers USA!  The candidate will bring ServiceNow System Development and Systems Administration skills, including experience developing, integrating and administering a ServiceNow ITSM solution in a cloud-based environment.

Essential Job Results-

• Serve as administrator and developer ServiceNow ITSM tool 
• Consult with the information technology, business process owners, customers, users and constituents to develop and analyze customer requirements 
• Collaborate with members of project teams to ensure successful, technically sound projects which are completed on time and on budget 
• Design and implement client scripts, business rules, workflows, and otherwise configure or modify applications to meet area business requirements 
• Track, prioritize, and implement enhancement requests and defect corrections, while leveraging formal Change Management processes 
• Collaborate with internal colleagues to design and implement data feeds/interfaces with other systems, including databases, monitoring tools, LDAP, etc. 
• Coordinate and perform application upgrades in partnership with other team members 
• Perform application testing 
• Create and maintain system design and operations documentation 
• Develop, maintain, and execute reports to ensure system operation meets performance targets 

Job Requirements-

• Experience with detailed components of ServiceNow, including Incident Management, Change Management, Problem Management, Configuration Management, and Asset Management
• 2 or more years administering and developing on ServiceNow platform
• Knowledge of ServiceNow database hierarchies and design
• Ability to create and configure forms and screen updates in ServiceNow 
• Experience with IT Service Delivery 

Supervisory Responsibilities- 

• No. 

Education and Experience-

• Bachelor's degree in a related discipline and a minimum of 10 years’ experience
• Or a Master's degree and 8 years relevant experience.
• Additional 4 years’ experience, and/or relevant certifications will be considered in lieu of degree. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel, and talk or hear.  The employee frequently is required to walk; sit, reach with hands and arms, and stoop, kneel. The employee is occasionally required to sit for long period of times.  The employee is regularly required to lift a 35 - 40lb dress form for garment evaluations.