Solutions Architect - Salesforce

  • Full-time

Company Description

Join the thousands of innovators, advocates and forces who are making an impact every day at one of the biggest footwear brands in the world. Whether you love to connect with consumers on the retail floor or want to drive our award-winning powerhouse in new directions, the SKECHERS team is the place to be. Learn more about our brand at skx.com. 

Job Description

JOB PURPOSE

The Salesforce Solutions Architect is responsible for understanding business requirements and formulating high quality technical solutions that empower the Marketing teams to utilize the Marketing Cloud automation platform.

This new position will support the email marketing team with building custom queries, email templates, amp script based dynamic template’s, automation jobs, and build out complicated customer journeys.

Reporting to the Director of Web Development the ideal candidate will have experience with Salesforce Einstein, Commerce (B2C/B2B) and Marketing clouds.


ESSENTIAL JOB RESULTS
•    Resident Salesforce technology expert responsible for end to end solution design and technical implementation
•    Translate business and marketing challenges into well-architected solutions.
•    Collaborate with internal feature development team to determine best path for Salesforce platform implementation.
•    Create documentation that acts as blueprint for developer implementation (e.g. data flow, architecture diagrams, process flows, etc.)
•    Stay in tune with latest Salesforce technology updates, changes, community, and roadmap(s).
•    Understand the ins and outs of complex technology environments and know how to optimize solutions for efficiency and simplicity
•    Responsible for the primary Marketing Cloud data model and architecture
•    Like to teach and coach a business team on how to best use Salesforce MC
•    Maintain and document technical processes and marketing automation procedures and provide seamless hand-off to business users to utilize

ADDITIONAL RESPONSIBILITIES

•    Training on SF cloud platforms
•    Performs other related duties as assigned or requested

SUPERVISORY RESPONSIBILITIES
•    No

Qualifications

JOB REQUIREMENTS
•    Excellent written and verbal communication skills
•    Ability to work effectively with non-technical personnel
•    Experience with email and/or marketing automation software and integration with databases
•    Must have experience with HTML, XML, SQL, Java, SOAP and REST-based web services. CSS and Jquery frame works preferred.
•    Knowledge of Salesforce Marketing Cloud (SFMC) or ExactTarget is required.

EDUCATION AND EXPERIENCE
•    5+ years of experience as a Salesforce administrator and/or developer
•    Strong background in agile SCRUM management practices and associated tools (Jira, Confluence, Slack, etc.)
•    Fundamental understanding of modern web technologies (React, Angular, JQuery, Node, Java, Ruby, etc.)
•    Fundamental understanding of database technologies (MySQL, MongoDB, MariaDB, etc.)
•    Certified in Salesforce Marketing Cloud and/or Marketing Cloud Consultant is preferred, but not required
 

Additional Information

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel, and talk or hear.  The employee frequently is required to walk, sit, reach with hands and arms, stoop, and kneel. The employee is occasionally required to sit for long period of times.  

All your information will be kept confidential according to EEO guidelines.

 

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