Customer Service / Accounting Assistant

  • Full-time

Company Description

Simpson Nurseries is regarded nationally as a leading source of pecan trees, deciduous nursery stock and evergreens — products it wholesales primarily to retail nurseries, landscapers, mass merchandisers and pecan plantations. Our company is a recognized pioneer of many innovative technologies, production methods and marketing ideas that now are industry standards. Accorded the distinction of being Florida’s oldest nursery, Simpson’s millions of shrubs and trees of every color, size and description rank it among Florida’s top nurseries.

Job Description

Customer Service / Accounting Assistant – FULL-TIME POSITION IMMEDIATE HIRE!

**Please send your resume in .pdf format so we are able to open it. Applications received without a resume will not be considered.

Fast-paced North Side screen print supply distribution company is seeking an energetic and enthusiastic full-time Accounting / Customer Service Assistant for immediate hire. This position will be expected to learn and handle a wide variety of responsibilities. The primary responsibility is to provide customer service to answer incoming phone calls, process customer sales orders placed via phone and through our website, and research / resolve a multitude of varied customer inquiries. Secondary accounting responsibilities include posting expense reports / receipts and various AP/AR activities processed through QuickBooks. The ideal candidate will have a strong desire and innate ability to learn our company's processes and flow-of-work in order to grow with the company.

Customer Service Functions:
- Answering phones and taking customer orders or routing calls appropriately
- Sales Order entry and tracking
- Research and resolve customer issues that arise
- Process and track Return / Exchange Authorizations and Net 30 applications for timely completion

Accounting Functions:
- Daily processing of customer invoices and payments
- Process AR, AP along with PO, SO, Invoicing, and Bill transactions utilizing QuickBooks
- AR collection mailings and phone calls for past due invoices
- Track and reconcile PO's and Bills in QuickBooks
- Research and resolve vendor issues that arise
- Track LTL freight shipments for timely delivery, correct invoicing, and posting to spreadsheet

Education and Experience Required:
- Five (5) years administrative experience in a front office setting
- Two (2) years of experience utilizing QuickBooks, preferably in a manufacturing / distribution support role. Candidates without QuickBooks experience will not be considered.
- Associates degree in a related program, BA preferred

The successful candidate should possess the following skills:
- Strong computer skills and aptitude. Must know Quickbooks, Microsoft Word, Outlook and Excel
- Strong attention to detail and high accuracy levels
- Excellent organizational and multi-tasking skills
- Team-oriented, customer-focused, and willing to take the initiative to get the job done
- Ability and willingness to be flexible under changing conditions
- Ability to take ownership of their responsibilities (work independently with minimal supervision or direction)
- Analytical, process-oriented skills are needed to be successful in this role
- Pleasant and professional phone demeanor

Benefits:
We offer free parking and a casual work environment. Health, vision and dental insurance offered after 90-day probation period. Paid holidays and vacation. Hours: Monday - Friday, 9:00 - 5:30.

Qualifications

Qualifications:
Experience working in medical office Setting
Strong relationship management skills (both internal / external)
Experience working in metal health (preferred)
Experience in Sales and Customer Service (preferred)
Home Care Agency Experience
CNA (preferred)
Bachelor’s degree (strongly preferred)
Experience handling cross-departmental projects preferred

Highly organized and detail oriented - Competent in time-management and experience completing time sensitive duties
Ability to handle multiple projects and tasks
Excellent written and verbal skills High level of discretion when handling confidential information
Works well under pressure

Additional Information

All your information will be kept confidential according to EEO guidelines.

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