Bayview Asset Management is a mortgage investment firm focused on investments in mortgage credit, including whole loans, mortgage and asset-backed securities, servicing rights, and mortgage-related equities. We provide a wide range of services, including managing pooled investment vehicles, providing mortgage-related advisory services, and operating a top-rated residential and commercial special servicer.

Want to change the way the world gets work done?

Provide our customers with an opportunity to do work differently, allowing them to be productive by working like a network. Our Customer Success Managers ("CSM") coach our customers so that they can make the most of that opportunity and maximize the return on their investment. Moreover, the CSM coaches Internal organizations to transform into a Cloud Adoption focused business.

They do this by: Providing the customer with inspiration of areas that would add value for them, by understanding the customer's business context and challenges and telling relevant stories;

Being a broker who provides the customer with connections to networks of people and resources that would accelerate their rate of adoption, including partners, our own Services teams and internal and external materials;

Acting as a source of curation of materials relevant to the customer's journey through enterprise social, including helping the customer understand how to maximize their own contribution to the broader community;

Maintaining strong working relationships with other Microsoft customer facing personnel in the Sales, Services, Marketing and Product Management teams as well as our various partners; Identify opportunities by collaborating with our local and global sales teams to ensure growth attainment.

Experience:

– Sound understanding of traditional and emerging marketing principles
– Outstanding communication skills
– Excellent writing and graphic arts skills
– Organized
– Self-starter who works with minimal supervision
– Fast learner
– Attention to detail and follow-through
– Strong team player
– Ability to thrive in a fast-paced environment and manage multiple projects simultaneously
– Fluency with MS Office programs (Word, PowerPoint, Excel) and some familiarity with Adobe products, including InDesign, Illustrator, Photoshop, Premier, Acrobat
– Basic understanding of Salesforce

Education:

– Undergraduate degree in marketing, business, communication, administration or related fields
– Some scientific or technical coursework or experience, ideally in biology, chemistry or engineering preferred

All your information will be kept confidential according to EEO guidelines.