For over 30 years, Silicon Valley Bank (SVB) has helped innovative companies and their investors move bold ideas forward, fast. SVB provides targeted banking services to companies of all sizes in innovation centers around the world. 

Responsibilities: 

This role is part of SVB's Operational & Enterprise Management Technology Solutions Group. As a Sr. Manager- Ops Risk & Enterprise Risk Technology, primary responsibility will be owning the end-to-end technical delivery for ORM, ERM & MRM capabilities including Systems design, development and delivery of Governance and Risk & Compliance Management solutions and initiatives for SVB and its customers. 

This role will lead implementation projects and improvements from the conceptual design phase to the development completion and production deployment phase. This role will need to collaborate with various team members throughout the organization to ensure the delivery of impactful solutions.

Primary Duties & Responsibilities
 

• Develop, and enhance a technology strategy for Operational Risk, which includes identification of key digital enablers of business transformation, and planning of integrated, cohesive implementation
• Manage the technology delivery for operational risk, inclusive of planning, execution, resourcing, and budget
• Build and manage relationships with key senior business partners, technology & delivery partners.
• Lead engineering team delivery throughout the SDLC, leveraging agile processes
• Recruit, develop, and manage a team of engineers and other technology staff, potentially including developing leading teams of technology leaders
• Partner with business/product teams, engineers, and architecture to design applications
• Ensure the team is applying engineering best practices, including delivery approaches, quality control, solution architecture, and dev-ops automation
• Manage resources and financials to approved budget
• Manage issues, risks, and status in partnership with project and portfolio management functions
• Ensure applications are compliant with enterprise/technology standards and align with Technology strategy
• Establishes, aggregates, and shares enterprise standards and best practices.
• Motivated, agile, and able to work independently in a fast-paced team-oriented environment
• Committed to delivering projects on time and overcome obstacles
• Architect, design and develop technical solutions that meet user needs with respect to functionality, performance, scalability, security, and reliability.
• Provide development leadership for medium to large sized projects and maintenance on our customer facing systems.
• Drive implementation of frameworks that enable projects to flow quickly and safely to production with user feedback loop capability
• Evaluate software processes for potential design improvements, performance improvements and abstracting and refactoring opportunities
• Drive technical designs to consensus and approval by Architecture Review Team.
• Design and develop enterprise solutions for specific business need that provide frameworks, interfaces and services that can be extended and reused for future requirements.
• Performs impact analysis of proposed changes on existing architecture, capabilities, system priorities, and technology solutions; looks for additional solution options or trade-offs. Identifies cost/benefit implications of proposed solutions (e.g., people, processes, technology, strategy, finance).

The above duties and responsibilities are representative of the nature and level of work assigned and are not necessarily all-inclusive.

Qualifications
 

• Bachelor's Degree or equivalent experience
• 8+ years of professional experience required within GRC (ORM, ERM & MRM) Domain Technology space.
• 3+ years of hands-on experience working with Service Now Integrated Risk Management/GRC module or other related GRC Platforms RSA Archer, IBM Open Pages etc.,
• 7+ years of technology engineering experience
• 6+ years of leadership and people management experience in a technology environment
• 7+ years of financial services industry experience
• Experience in leading technology transformation initiatives for GRC.
• Consistent track record of successfully crafting and delivering significant and impactful technology solutions within the ServiceNow Platform.
• Experience developing and leading solution delivery using agile methods.
• Hands-on full lifecycle experience in Architecture, Design, Configuration & Management of APIs
• Extensive experience designing & implementing Microservices

• API Management hands on experience designing & configuration
• Ability to negotiate, influence, and collaborate to build successful relationships
• Excellent verbal, written, and interpersonal communication skills

Nice to Haves
ServiceNow IRM administration and development certifications.