With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers.

We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector.

Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world’s premier end-of-line packaging company.

Salary:

The hourly wage for this position ranges from $18.00 - $20.00 and varies based on specific responsibilities and geographic location. Starting hourly rate within this range will be determined based on the candidate's experience, qualifications, and/or skillset.

Summary:

The HR Customer Service Intern will support the HR Shared Services team by providing assistance with employee inquiries, HR processes, and administrative tasks. This role is ideal for someone interested in gaining hands-on experience in HR operations and HR technology systems.

Essential Functions:

• Respond to employee questions regarding HR policies, benefits, payroll, and other HR-related topics in a timely and professional manner.
• Assist with maintaining accurate employee records in HRIS system.
• Review and approve transactions submitted via business process workflows.
• Review vendor invoices and prepare emails for management payment approval.
• Support testing of upcoming software releases and implementation of new modules.
• Help create and maintain knowledge base articles and FAQs for employee self-service.
• Participate in special HR Shared Services projects and initiatives as assigned.

Education:

Currently pursuing a degree in Human Resources, or related field.

Experience:

• Familiarity with HRIS systems or willingness to learn.
• Customer service experience is a plus.
• Strong communication and problem-solving skills.
• Detail-oriented with excellent organizational abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle confidential information with discretion.

Benefits of the Internship:

• Hands-on experience in HR operations and employee support.
• Exposure to HR technology and compliance processes.
• Opportunity to develop problem-solving and communication skills in a professional setting.

Functional Success Drivers: These competencies are what we require for an individual to be successful in this role.

• Customer Focus
• Problem Solving
• Interpersonal Savvy
• Energy
• Resourcefulness
• Track Record

All your information will be kept confidential according to EEO guidelines.

Reasonable Accommodation Statement

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  Reasonable Accommodations may be made to enable qualified individuals with disabilities.

Signode is committed to providing equal opportunities to all qualified applicants, including providing reasonable accommodations during our recruiting process. If you need any assistance or accommodation in applying for this position, please contact us at [email protected].

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Signode participates in E-Verify and will provide the Department of Homeland Security your Form I-9 information to confirm your authorization to work in the United States.

Signode Industrial Group, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.