Sign Solutions are growing our Sales team!

Sign Solutions, established in 1998, is the leading provider of services for Deaf and hard of hearing people, 24/7/365.

As an ISO 9001 & 27001 accredited, Crown Commercial Service framework supplier, of non-spoken interpretation and translation, we provide experienced, NRCPD registered, DBS and BPSS checked, interpreters onsite, nationally and internationally.

Our innovative InterpretersLive! video relay interpreting service provides a British Sign Language interpreter, on demand, using a desktop computer or tablet.  Deaf employees have instant access to meetings and the ability to have phone calls with hearing customers and colleagues. The same Interpreterslive! video relay service helps organisations become accessible to all Deaf consumers, via a link to our video service, from their website, which increases the accessibility rating of their website and allows Deaf people to call the organisations over the phone via a real time online BSL interpreter.

http://www.interpreterslive.co.uk/Live!customers/

Our training centre provides qualifications in BSL, and CPD for British Sign Language interpreters. Our deaf awareness training can be delivered onsite or via e-learning.

We make videos and documents accessible to Deaf BSL users by translating them into BSL; we provide a cost effective and efficient translation service.

Our aim is to assist organisations to become accessible to the Deaf community under the Equalities Act 2010, and the NHS can use video interpreting to meet the requirements of the Accessible Information Standard.

CUSTOMER DEVELOPMENT MANAGER 

Working across a broad range of clients, the focus will be on creating new business opportunities and relationships with the Deaf community.

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Responsibilities

• To increase market knowledge using sector specific lead generation
• To engage with the Deaf community to increase awareness of services
• To generate and qualify leads, both self-sourced and from existing sales pipeline
• To develop new business opportunities and stimulate new markets
• To understand our complimentary services and be able to confidently make recommendations, and successfully scope out solutions for new and existing clients
• To provide presentations to new and existing clients
• To provide effective account management and retention of a growing portfolio of clients

Preferred skills/qualifications/experience

Market development experience within interpretation and translation industry 

• Fluent in British Sign Language
• Good business and commercial acumen 
• The ability to produce professional and pertinent proposals
• The ability to develop and nurture effective business relationships with prospects, clients and in-house colleagues
• Professional and effective negotiation skills
• Clear, engaging, and confident presentation skills 
• The ability to manage a varied workload whilst meeting deadlines
• The drive to take responsibility and ownership for workload and performance
• Proficiency in all relevant IT packages
• A full driving licence is essential

Salary & Benefits

Salary circa £30k plus commission

Benefits include, but are not limited to:

·        20-25 days holiday plus bank holidays and Christmas leave

·        Pension scheme

·        Team events

·        Commission structure

·        Bradford factor bonus scheme

·        Friendly and professional team

·       Health and Wellbeing Schemes