Backend Support Engineer
- 3131 Western Ave, Seattle, WA 98121, USA
At Shyft, we are changing the future for shift workers around the globe. We are a product-centered company that helps teams manage shifts, share schedules and communicate with each other all in one beautiful and easy to use app. Teams across all industries depend on Shyft every day to help make their work lives simpler, more productive and more flexible. As this young industry has grown, this has transformed into a huge responsibility and we don't take it lightly.
Our team is a group of passionate creators, innovators, builders and leaders. We take pride in the work that we do, and share in each others successes - that means that we make it a point of emphasis to trust and empower our colleagues to reach their goals, both professionally and personally. Our loft-style office offers an open and collaborative workspace that perfectly complements our culture, and is centrally located in the Lower Queen Anne neighborhood of Seattle just one block away from the water. We offer competitive benefits and perks to all employees who decide to join us on our journey to change the future of shift workers.
We are a small company growing at a very fast pace, so your code will shape our product and you will make a significant impact in improving the experience of our users. We value agile development with a mind on the future. As we're building out our codebase, we're at a critical juncture in our company where we need to consider fast feature development along with sustainability, flexibility, and durability.
We are looking for a motivated back-end support engineer to help improve our product, your primary focus would be providing support to engineering, customer success, and marketing to create systems for user engagement, and improve the product by investigating issues in the system and propose technical solutions. A general understanding of backend, mobile and front-end technologies is needed since you'll be diving into all areas of the product to form a clear picture of the entire system is developed.
Identify and investigate product issues in backend applications, communicate with the mobile and front-end team to create technical solutions
Develop reusable libraries and frameworks to support customer success and marketing initiatives
Take product requirements and create APIs for use by the front-end
Follow Test-Driven-Development practices and develop QA frameworks
Optimization of the backend application for maximum speed and scalability
3+ years of professional software development experience
Proficient knowledge of back-end framework Ruby on Rails
Proficient knowledge of PostgreSQL database and SQL
Proficient knowledge of RESTful API design and implementation
Experience in data migration, transformation, and maintenance
Experience in the setup and administration of backup systems
Experience with automated testing frameworks and unit testing
Knowledge in hosting environment management, including database administration and application scaling to support load changes
Understanding of accessibility and security compliance
Understanding of user authentication and authorization among multiple systems, servers, and environments
Ability to integration multiple data sources and databases into one system
Proficient understanding of code versioning tools, such as Git
Nice to haves
Experience with native iOS development using objective-c
Experience with native Android development using Java
Ensuring a diverse and inclusive workplace where we learn from each other is core to Shyft's values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. All your information will be kept confidential according to EEO guidelines.